Alondra Nava
Los Angeles,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Panda Express
Berkeley, California
08.2023 - 05.2024
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Provided take-out services to customers who preferred to dine offsite.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
Education
High School Diploma -
University of California, Berkeley
Berkeley, CA05-2027
Skills
- Professional Appearance
- Reservation Management
- Strong Work Ethic
- Phone Etiquette
- Positive demeanor
- Team player attitude
- Money Handling
- Complaint Handling
- Stock management
- Greeting guests
- Temperature Monitoring
- Dependable and Cooperative
- Cleaning and sanitizing
Timeline
Front of House Employee
Panda Express
08.2023 - 05.2024
High School Diploma -
University of California, Berkeley