Alondra Puerto
Pittsburg,CA
Summary
Compassionate Senior Caregiver know for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Skilled in assisting with daily living activities, medication management, appointment scheduling and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life.
Highly experience in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
12
12
years of professional experience
4024
4024
years of post-secondary education
Work History
Senior Care Giver
Beverly O’Ban
Concord, California
12.2022 - 08.2024
- Built strong and trusting rapport with client and loved ones.
- Transported clients to medical appointments or other errands as needed.
- Help with Grocery shopping and meal planning.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Contributed to case reviews of client status and progress.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Laundered clothing and bedding to prevent infection.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported client’s progress based on observations and conversations.
- Medication reminders
- Organized oral medications for clients following dosage and schedule requirements.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Retail Coordinator
TJX Companies
Moraga, California
11.2017 - 12.2021
- Full customer service in the sales floor/ engaging with customers and their needs.
- Conducted regular performance reviews for all store personnel.
- Coached staff on strategies to enhance performance and improve customer relations.
- Created and maintained accurate inventory records to ensure availability of merchandise.
- Analyzed sales data to identify opportunities for increased revenue generation.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Collaborated with other managers in developing strategies to improve overall operations.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Inspected stock for damage or defects and reported issues to management.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stocked shelves with newly arrived products.
Beauty Consultant, Cashier and Stocker.
Sally's Beauty Supply
Concord, California
11.2012 - 11.2017
- Educated customers on proper application techniques for cosmetics products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Communicated effectively with colleagues in order to ensure smooth operations within the store.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Cosmetologist
Paris Beauty College
Concord, CaliforniaHigh School Diploma -
Ygnacio Valley High School
Concord, CASome College (No Degree) - Child Development
Diablo Valley College
Pleasant Hill, CASkills
- Customer service
- Fluent English/ spanish
- Team work and collaboration
- Quick learner/ dedicated
- Commitment
- Attention to detail
- Schedule coordination
- Professionalism and courtesy
- Multitasking Capability
- Active listening
- Adaptability and flexibility
- Problem-solving skills
- Product and service sales
- Organized
- Patient care
Timeline
Senior Care Giver
Beverly O’Ban
12.2022 - 08.2024
Retail Coordinator
TJX Companies
11.2017 - 12.2021
Beauty Consultant, Cashier and Stocker.
Sally's Beauty Supply
11.2012 - 11.2017
Cosmetologist
Paris Beauty College
High School Diploma -
Ygnacio Valley High School
Some College (No Degree) - Child Development
Diablo Valley College