Alondra Ramirez
Mission,TX
Summary
Dedicated Patient Care Technician skilled in vital signs assessment, documentation accuracy, and compassionate care. Committed to supporting patient safety and assisting nursing staff in delivering high-quality care.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Patient Care Technician
Kay Medical
Mission, TX
05.2022 - 01.2023
- Assisted nursing staff with patient care tasks and daily activities.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health records system.
- Prepared patients for examinations and assisted during medical procedures.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Instructed new employees on proper techniques of performing daily tasks.
Security Officer
UPS
McAllen, Texas
09.2021 - 04.2022
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Call Center Representative
Senture
McAllen, Texas
04.2020 - 05.2020
- Maintained a positive attitude while managing challenging customer situations.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Patient Care Technician
Adult and Senor clinic
McAllen, Texas
03.2020 - 05.2020
- Prepared and labeled specimens for laboratory analysis and transport.
- Observed and followed infection control procedures during all phlebotomy tasks.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Assisted nursing staff with patient care tasks and daily activities.
- Documented patient information accurately in electronic health records system.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Education
High School Diploma -
Palmview High School
Mission, TX08-2020
Skills
- Patient monitoring
- Vital signs assessment
- Conflict resolution
- Customer service
- Employee training
- Safety protocols
- Documentation accuracy
- Patient assistance
- Phlebotomy techniques
- Vitals documentation
- Compassionate care
- Professional bedside manner
- Physical therapy support
- Calm and level-headed under duress
- Problem solving
- Screening wands
- Surveillance
- Patient care
Languages
Spanish
Professional
Certification
Patient Care Technician
Timeline
Patient Care Technician
Kay Medical
05.2022 - 01.2023
Security Officer
UPS
09.2021 - 04.2022
Call Center Representative
Senture
04.2020 - 05.2020
Patient Care Technician
Adult and Senor clinic
03.2020 - 05.2020
High School Diploma -
Palmview High School