Alondra Ramirez

• Delivered exceptional customer service in a fast-paced environment.
• Prepared high-quality beverages following standardized recipes and procedures.
• Maintained cleanliness and organization of workstations and equipment.
• Assisted in training new baristas on beverage preparation techniques.
• Collaborated with team members to optimize workflow during peak hours.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

• I made parts for the brain. I worked with tweezers and razor blades and microscopes. My role was to attach the implant to the pusher by connecting them with glue. The parts for this role were small.

• I assisted customers with returns, payments, and order pickups, ensuring a seamless experience. I addressed issues related to missing or delayed orders and provided support for payments to customer accounts. Additionally, I guided customers in purchasing appliances, ensuring they received the best value for their needs. I also offered expert advice on home renovations, providing accurate measurements and cost estimates to help customers make informed decisions about their projects.
• LOCATION

• I scheduled and supervised cashiers during shifts to ensure optimal register coverage and efficient operations. I performed opening and closing procedures, including counting cash, balancing tills, and reconciling discrepancies. I provided exceptional customer service at checkout, addressing any issues promptly, and collaborated with the management team to assess staffing needs during peak hours.
• Additionally, I offered support to other departments as needed, assisting with increased workloads during busy periods.
• LOCATION

• I took customers orders and also made the drinks and cleaned the store to make sure it was presentable. Ensured customer satisfaction by addressing needs and preferences promptly. I worked at fast paste to make sure the drinks were out on time.
• Prepared high-quality coffee beverages using espresso machines and manual brewing techniques.
• Provided exceptional customer service by efficiently managing orders and addressing customer inquiries.
• Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.

• I provided exceptional customer service by greeting customers and addressing inquiries regarding the store's products and services. I efficiently restocked shelves as needed, processed transactions by issuing receipts, refunds, credits, or change, and assisted customers over the phone with store operations, product details, and order placements. Additionally, I ensured compliance with all safety regulations within the store environment and performed other tasks as directed by management.
• LOCATION

Achieved a well-organized sales floor by effectively merchandising new clothing and managing back stock. Enhanced customer experience by ensuring a tidy store environment through meticulous item organization. Streamlined cash management processes while accurately completing store closing tasks and correspondence.