Alondra Rodríguez Castillo
Camden
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Shift Supervisor
CVS Pharmacy
Cherry Hill
11.2021 - Current
- Developed strategies for improving operational efficiency and customer service levels.
- Provided on-the-job training to new staff members.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Investigated accidents or incidents occurring during shift hours.
- Trained new employees on company policies and procedures.
- Maintained accurate records of daily transactions and deposits.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Resolved customer complaints in a timely manner.
- Identified areas of improvement within the department and implemented necessary changes.
- Monitored security and enforced loss prevention strategies during shift.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Shift Supervisor
Wendys
Lyndhurst
02.2019 - 10.2020
- Maintained accurate records of sales transactions for end-of-day reports.
- Performed opening and closing duties as assigned by management.
- Assisted with inventory management and restocking supplies as needed.
- Ensured that all foods were prepared according to health department regulations.
- Operated dishwashing machines safely and efficiently.
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Served meals to customers in a friendly and courteous manner.
- Cleaned kitchen areas, equipment and utensils.
Education
Santo Domingo Sabio
Jarabacoa Dom Rep Skills
- Operational efficiency
- Employee training
- Customer service
- Cash handling
- Inventory management
- Team leadership
- Loss prevention
- Financial management
- Schedule management
- Inventory control
- Client service
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Shift Supervisor
CVS Pharmacy
11.2021 - Current
Shift Supervisor
Wendys
02.2019 - 10.2020
Santo Domingo Sabio