Alondra Sanchez
Summary
Experienced bilingual customer service professional of 7+ years with expertise in sales, hospitality, high volume dining service, and communication. Demonstrated excellence as a Waiter/ Hostess skilled in order-taking, recommendations, multitasking, and maintaining a clean environment. Strongly passionate about food, creating an experience, and excellent service to all customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Barrio Queen, Queen Creek
10.2020 - Current
- Interacted with customers to promptly and accurately record their orders
- Provided knowledgeable responses to inquiries about menu items accommodated dietary restrictions, and suggested suitable food and drink alternatives
- Maintained open communications with guests to ensure their satisfaction and promptly address any concerns or complaints that may arise
- Cleared tables of used dishes to maintain a clean and organized dining environment during customer meals.
Fine Jewelry Specialist
Macys, Gilbert
01.2019 - 03.2020
- Coordinated product placement and organizations
- Experience opening and closing retail locations
- Met customer satisfaction metrics
- Participated in the company's product updates and training
- Used Excell spreadsheet for inventory management.
Server/ Host
Village Inn, Queen Creek
08.2017 - 08.2019
- Assisted guests with reservations, managing the reservations system and escorting them to their tables
- Informed customers about enticing menu specials and made recommendations to enhance their dining experience
- Efficiently processed customer payments in a friendly and professional manner
- Maintained a professional appearance and well- groomed presence
Education
Associate of Arts -
Central Arizona Community College
06.2018
High School Diploma -
Poston Butte High School, Valley
06.2016
Certification
Food Handler & Title 4 Basic Liquor Law Training
Timeline
Server
Barrio Queen, Queen Creek
10.2020 - Current
Fine Jewelry Specialist
Macys, Gilbert
01.2019 - 03.2020
Server/ Host
Village Inn, Queen Creek
08.2017 - 08.2019
Associate of Arts -
Central Arizona Community College
High School Diploma -
Poston Butte High School, Valley
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