Alondra Serrano
Lake Elsinore,CA
Summary
Results driven Amazon associate with experience across multiple fulfillment and sort centers, including LGB3, ONT6, PSP1, and SAX1. Recognized as a top performer in packing, picking, and SLAM operations, with proven leadership as a Learning Ambassador who trained over 300 associates. Demonstrates strong commitment to safety through participation in the Associate Safety Committee (ASC). Seeking to leverage operational expertise and leadership skills in a Process Assistant (L3) role.
Overview
6
6
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon
01.2025 - 03.2026
- Consistently ranked in the top 10% of pickers, exceeding performance and accuracy expectations.
- Demonstrated efficiency, reliability, and adherence to safety and quality standards.
Amazon Fulfillment Associate
Amazon
07.2024 - 01.2025
- Consistently ranked in the top 10% of packers, demonstrating sustained excellence in productivity and quality.
- Contributed to efficient operations in a high volume fulfillment environment.
Amazon Fulfillment Associate
Amazon
03.2021 - 09.2022
- Worked as a Stower and Picker, maintaining high productivity and inventory accuracy.
- Selected as a Learning Ambassador, training and mentoring more than 300 new hires.
- Supported dock operations by building carts for stowers to improve workflow efficiency.
- Assigned to Reactive, a critical role reserved for top stowers to manage high priority and time sensitive orders.
- Collaborated with Process Assistants and Area Managers to meet performance and operational goals.
- Member of the Associate Safety Committee (ASC), promoting workplace safety, identifying potential hazards, and supporting compliance with Amazon safety standards.
Warehouse Worker
Amazon
08.2020 - 02.2021
- Served as a Problem Solver and SLAM Operator, ensuring accurate labeling and shipment verification.
- Selected to work in SLAM throughout Peak Season due to exceptional performance and reliability.
- Recognized as the top SLAM operator and top packer, consistently exceeding productivity and quality targets.
- Cross trained in Induct and Rebin, supporting operational efficiency during high volume periods.
- Maintained strict safety, quality, and performance standards in a fast paced environment.
Skills
Warehouse Operations & Logistics
Leadership and Team Development
Productivity & Rate Performance
Process Improvement & Problem Solving
SLAM Operations & Quality Control
Training and Mentorship
Safety and Quality Compliance
Associate Safety Committee (ASC) Participation
Cross Functional Collaboration
Dock and Inventory Operations
Microsoft Office (Excel, Word, Outlook)
Communication and Coaching
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fulfillment Associate
Amazon
01.2025 - 03.2026
Amazon Fulfillment Associate
Amazon
07.2024 - 01.2025
Amazon Fulfillment Associate
Amazon
03.2021 - 09.2022
Warehouse Worker
Amazon
08.2020 - 02.2021