Alondra Trevino
Grand Prairie,TX
Summary
Dedicated employee experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Operations Associate
Petco
08.2022 - Current
- Applied conversational Spanish abilities to connect with Spanish speaking customers and better serve individual needs.
- Animal maintenance, cleaning animal enclosures and keeping them at a good standard for positive customer experience.
- Memorizing enclosure and dietary needs for various kinds of pets, learning various husbandry facts for customer questions.
- Prioritizing important tasks during rushes and attending to multiple customers while still providing a great experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Conns
03.2022 - 08.2022
- Helped customers apply for a loan using their personal information while also practicing credit safety.
- Product knowledge, going through the monthly catalog and memorizing product information, sales on different brands, special features, and manufacturer warranties.
- Communicating with customers to ensure I met their needs while also providing suggestions and staying within their price range.
Overnight Fulfillment Associate
Amazon
11.2021 - 03.2022
- Organizational skills, picking and packing merchandise away in a timely manner.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Time management, having to organize hundreds of packages in one shift and making sure they all fit in the loading trucks.
Cashier Sales Associate
Walmart
01.2021 - 11.2021
- Trained new team members in cash registration operation, stock procedures, and customer service.
- Learned roles of various departments to provide coverage and keep the store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
Sophomore In College - Majoring in Architecture
North Lake College Campus
Irving, TXHigh School Diploma - Engineering (Pre-Engineering)
South Grand Prairie High School
Grand Prairie, TX05.2021
Skills
- Bilingual in Spanish
- Issue resolution
- Communication
- Active listening
- Interpersonal Skills
- Customer assistance
- Time management
- Adaptability
Timeline
Operations Associate
Petco
08.2022 - Current
Sales Associate
Conns
03.2022 - 08.2022
Overnight Fulfillment Associate
Amazon
11.2021 - 03.2022
Cashier Sales Associate
Walmart
01.2021 - 11.2021
Sophomore In College - Majoring in Architecture
North Lake College Campus
High School Diploma - Engineering (Pre-Engineering)
South Grand Prairie High School
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