Alondra Velez
Vineland,NJ
Summary
I am an accomplished Team Lead at TelevisaUnivision, Inc., adept in operations management, coaching, and mentoring. I have enhanced team performance through effective training and performance monitoring. I have experience in regulatory compliance and mentoring staff towards achieving organizational goals. I'm a detail-oriented team player with strong organizational skills and have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Team Lead, Traffic Copy
TelevisaUnivision, Inc.
03.2019 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Cashier
Pepboys Parts And Auto
12.2018 - 03.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Picker
Lyneer Staffing
11.2017 - 02.2018
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Utilized warehouse management system to accurately track and update inventory records.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
Education
High School Diploma -
Vineland Senior High School
Vineland, NJ06.2017
Skills
- Performance Improvement
- Coaching and Mentoring
- Regulatory Compliance
- Performance monitoring
- Operations Management
- Team Training
- Management
Languages
Spanish
Native or Bilingual
Timeline
Team Lead, Traffic Copy
TelevisaUnivision, Inc.
03.2019 - Current
Cashier
Pepboys Parts And Auto
12.2018 - 03.2019
Warehouse Picker
Lyneer Staffing
11.2017 - 02.2018
High School Diploma -
Vineland Senior High School