Alondra Williams
Lawrenceville,GA
Summary
Self-motivated digital court reporter with extensive background in transcription and administrative roles within legal settings. Highly-knowledgeable individual with AAERT Certified Electronic Reporter certification, employing a strong work ethic, strict adherence to confidentiality, and an in-depth understanding of legal terminology.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Digital Court Reporter
Lexitas Legal
Fort Lauderdale, FL
04.2024 - Current
- Record depositions, hearings, and discoveries using digital reporting software and equipment.
- Collaborated with legal teams to deliver timely documentation for case preparation and trial proceedings.
- Adapted to changing courtroom environments by staying current on new technologies and legal requirements.
- Enhanced client satisfaction by producing high-quality transcripts that consistently met expectations.
Digital Court Reporter
Trustpoint.One
Atlanta, GA
02.2023 - 12.2025
- Record Depositions, Hearings, and Discoveries using digital software and equipment.
- Reviewed and corrected transcriptions for grammar, punctuation, and spelling accuracy, ensuring clarity and reliability of legal records.
- Produced accurate written transcripts of verbal communications, facilitating clear documentation for legal proceedings.
- Called and prepared witnesses to testify under oath at court hearings, contributing to the integrity of judicial processes.
- Recorded Depositions, Hearings, and Discoveries using digital software and equipment.
Court Clerk
Fulton County Courthouse
Atlanta, GA
07.2023 - 03.2024
- Examined legal documents submitted to courts, ensuring compliance with laws and court procedures.
- Maintained and updated electronic databases for secure and accurate storage of court documents.
- Entered data into electronic systems to ensure accurate record-keeping.
- Trained newly hired clerks on application reviews, verification procedures, and customer service techniques.
- Performed routine data entry or document management.
Housing Processor
Georgia Department Of Community Affairs/ DCA
Remote
07.2022 - 07.2023
- Handled 80+ high-volume outbound and inbound calls from applicants to resolve issues and communicated with tenants via portal.
- Responded to questions from applicants about eligibility, documentation, and application completion.
- Reviewed rental and utility assistance applications through online application portal, ensuring completeness and compliance.
- Calculating and approving financial payments for Team Lead final approval using Microsoft Excel and Word.
- Taking 80+ high volume outbound and inbound calls from applicants, to resolve any issues. Communicate with tenants via portal
Member Services Representative
PSCU, Remote
05.2021 - 07.2022
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Employed active listening skills to discern customer needs and deliver tailored solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Executed accurate record-keeping with proactive updates to client information.
Pre-K Teacher
Sunshine House Early Learning Center
Snellville, GA
05.2020 - 04.2021
- Consulted with parents to strengthen support networks and enhance continuing education strategies.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Organized engaging activities to foster foundational learning skills in preschool children, focusing on letters and numbers.
Special Education Paraprofessional
Gwinnett County Schools
Suwanee, GA
01.2017 - 05.2020
- Collaborated with teachers and district personnel to evaluate student progress and implement IEP objectives effectively.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Engaged with students daily through physical and verbal interactions to foster learning and communication.
- Supervised classroom activities during instructor's absence.
- Oversaw class of students in absence of instructor.
Accounting Clerk
Gwinnett Technical College
07.2018 - 02.2020
- Prepared daily bank deposits, ensuring accurate verification of amounts against computer reports.
- Facilitated communication with debt collection agencies to resolve account issues. with debt collection agencies and accessing accounts.
- Maintained over 1,000 accounting records, leveraging in-house and client systems for efficient management.
- Handled direct payments and reconciled credit card receipts to ensure accurate financial reporting and prepared deposits.
- Provided assistance to office staff by handling scanning, photocopying, faxing, and data entry tasks. by assisting with scanning, photocopying, faxing and computer input.
- Supplemented office staff by assisting with scanning, photocopying, faxing and computer input.
- Answered and managed 50+ incoming and outgoing calls while recording accurate messages for distribution to office staff.
Resident Assistant
University Of West Georgia/Residence Life
Carrollton, GA
07.2014 - 10.2018
- Supervised daily activities, assisting staff in addressing resident needs and enhancing community engagement.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Monitored and inspected residence hall rooms for safety compliance, promptly addressing maintenance issues to ensure a secure living environment.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflicts among roommates and residence hall members to foster positive relationships and maintain a harmonious community.
Education
No Degree - Digital Court Reporting
The Court Reporting Academy
Cocoa, FL02-2024
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT11-2021
Skills
- Transcription services
- Database management
- Legal processes
- Document Review
- Hearing support
- Digital reporting
- Trial Preparation
- Digital Record Management
- Microsoft Office expertise
- Transcript Accuracy
Certification
- AAERT Licensed Certified Electronic Reporter, February 2024
- Certified Court Reporter,February 20247
Timeline
Digital Court Reporter
Lexitas Legal
04.2024 - Current
Court Clerk
Fulton County Courthouse
07.2023 - 03.2024
Digital Court Reporter
Trustpoint.One
02.2023 - 12.2025
Housing Processor
Georgia Department Of Community Affairs/ DCA
07.2022 - 07.2023
Member Services Representative
PSCU, Remote
05.2021 - 07.2022
Pre-K Teacher
Sunshine House Early Learning Center
05.2020 - 04.2021
Accounting Clerk
Gwinnett Technical College
07.2018 - 02.2020
Special Education Paraprofessional
Gwinnett County Schools
01.2017 - 05.2020
Resident Assistant
University Of West Georgia/Residence Life
07.2014 - 10.2018
Bachelor of Arts - Education
Western Governors University
No Degree - Digital Court Reporting
The Court Reporting Academy