Alondra Nava
Medical Billing and Coding
Reno,NV
Summary
Detail-oriented and bilingual medical billing and coding professional with experience in ED and inpatient claims, insurance portal navigation, and full-cycle revenue processes. Skilled in ICD-10, CPT, HIPAA compliance, and EMR systems. Proficient in CollaborateMD, IMS, CPSI, and Waystar. Recognized for accuracy, organization, and the ability to adapt quickly to changing needs. Fluent in Spanish and committed to supporting quality patient care through accurate billing practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Biller
Practice Management Inc.
02.2024 - 06.2025
- Accurately entered charges daily
- Entered patient demographics and insurance details into CollaborateMD
- Verified insurance eligibility via payer portals and direct contact
- Coded and submitted ED professional fee claims (E/M, procedures, ICD-10)
- Reviewed inpatient and swing bed documentation for accuracy and compliance prior to submitting chargers
- Queried hospital coordinators to clarify documentation and support audit readiness
- Set up new providers, payers, and procedure codes within CollaborateMD
- Posted EOBs, ERAs, EFTs and patient payments (check and credit card)
- Maintained HIPAA compliance and generated statements using IMS
- Prepared and mailed billing statements for patients
Billing Clerk
Wineshipping LLC
11.2019 - 01.2024
- Processed 1,500+ invoices monthly in Microsoft D365
- Met billing deadlines across 10+ warehouses
- Handled billing disputes via Outlook and Zoho
- Assisted with audits, billing reports, and SOP updates
- Supported AR with payment posting and customer statements
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
Accounts Receivable / Payable Clerk
Wineshipping LLC
05.2019 - 09.2020
- Posted payments (checks, ACH, wires, Lockbox)
- Managed vendor invoices and approvals
- Reconciled vendor statements for on-time payments
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Inventory Clerk – Inbound/Outbound
Wineshipping LLC
08.2016 - 11.2019
- Coordinated client orders and dispatches via phone and email
- Managed purchase/sales orders in Microsoft D365
- Created daily delivery route sheets for five drivers
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed data entry and completed proper paperwork.
- Conducted research to address shipping errors and packaging mistakes.
Education
Diploma - Medical Billing and Coding Professional
CAMPUS (formerly MTI College)
Sacramento, CA12.2023
Skills
- Billing & Coding
- ICD-10, CPT, HCPCS, Modifiers
- ED & Inpatient Professional Fee Claims
- Workers’ Compensation
- CMS-1500 Claim Forms
- Insurance Portal Navigation
- Commercial and government insurance
- CollaborateMD, IMS, CPSI, WellSky, Waystar
- Microsoft Dynamics 365 (D365)
- Anatomy/Physiology
- Microsoft Office Suite
- Administrative & Compliance
- EOB Posting & Payment Processing
- HIPAA Compliance
- Patient Statement Preparation
- Data Entry (50 WPM)
- Fluent in Spanish
- Critical thinking
- Medical terminology
- Insurance claims processing
- Data entry
- Electronic health record software
Certification
CMRS – Certified Medical Reimbursement Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Spanish
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteImportant To Me
401k matchHealthcare benefitsWork from home optionWork-life balancePaid time offPaid sick leaveCareer advancementCompany CultureQuote
Colossians 3:23
Timeline
Medical Biller
Practice Management Inc.
02.2024 - 06.2025
Billing Clerk
Wineshipping LLC
11.2019 - 01.2024
Accounts Receivable / Payable Clerk
Wineshipping LLC
05.2019 - 09.2020
Inventory Clerk – Inbound/Outbound
Wineshipping LLC
08.2016 - 11.2019
Diploma - Medical Billing and Coding Professional
CAMPUS (formerly MTI College)
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