Mariza White
Poulsbo,WA
Summary
Detail-oriented Medical Biller with expertise in ICD-10 & CPT coding, revenue cycle management, compliance, and patient interaction. Proven ability to ensure data accuracy and timely payments, consistently delivering professional compassionate customer service to deliver enhanced patient satisfaction.
Overview
7
7
years of professional experience
Work History
Medical Biller/Coder
Systems Design West
Poulsbo, WA
03.2019 - Current
- Review ePCRs to ensure proper documentation, assigning accurate ICD-10/HCPCS codes for services rendered, and submitting claims to insurance, Medicare, Medicaid and private payers.
- Processed and submitted medical claims using advanced billing software to ensure accurate reimbursements.
- Compliance & Verification. Verifying patient insurance eligibility, reviewing Physician Certification Statements (PCS) for non emergency transport, and ensuring HIPAA compliance.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Administrative tasks. Maintaining accurate records, generating reports, and coordinating with crew to clarify documentation.
Medical Biller/Administrative Assistant
Alta Vista Integrated Life Services
Bremerton, WA
08.2025 - 01.2026
- Verifying client insurance coverage, eligibility, and benefits, as well as obtaining pre authorizations for sessions.
- Submitting clean claims to insurance payers (Medicare, Medicaid, private insurance) in a timely manner using specialized mental health ICD-10 and CPT codes for psychotherapy and counseling services. Managing full lifecycle of client billing.
- Denial Management & Appeals. Investigating, resubmitting, and appealing denied or rejected claims.
- Payment Posting & Reconciliation. Posting insurance and client payments (copays, co-ins, deductibles) into the EHR system.
- Accounts Receivable (A/R) Management. Monitoring aging reports, managing patient collections, and setting up payment plans.
- Client Communications. Answering billing questions and explaining coverage to clients.
- Patient Intake & Scheduling. Answering phones, greeting clients, handling initial inquiries, scheduling/rescheduling appointments and managing provider calendars.
- EHR Management. Setting up new client charts, scanning documents and updating demographic/consent forms.
- Office Operations. Ordering supplies, managing inventory and maintaining a welcoming environment.
Administrative Assistant
Lincoln Gutters
University Place, WA
09.2024 - 02.2025
- Customer Service & Scheduling. Answer phone calls and emails to address inquiries, providing quotes and booking installation or cleaning appointments.
- Office Management & Administration. Maintain digital and physical client files, including contracts, warranties and project notes.
- Financial & Project Coordination. Generate invoices and process payments upon job completion.
- Sales & Marketing Support. Respond to customer reviews on various platforms. Create and send marketing materials. Process and follow up on incoming sales and leads.
Education
Associate of Arts -
Olympic College
Bremerton, WAMedical Billing & Coding Certificate - Medical Billing
Olympic College
Bremerton, WASkills
- Billing & Coding
- Administrative Support
- Revenue Cycle Management
- Compliance & Communication
- Software Proficiency
- Data Accuracy
- Customer Service
- Scheduling
- Compassionate Patient Interaction
- Multitasking
- Organization
- Critical Thinking
- Independent & and Team Focused
- Lifelong Learner
Timeline
Medical Biller/Administrative Assistant
Alta Vista Integrated Life Services
08.2025 - 01.2026
Administrative Assistant
Lincoln Gutters
09.2024 - 02.2025
Medical Biller/Coder
Systems Design West
03.2019 - Current
Associate of Arts -
Olympic College
Medical Billing & Coding Certificate - Medical Billing
Olympic College