Alondra D. Martinez Rosado
Homestead,FL
Summary
Customer service with experience in cashiering, digital shopping, and sales floor support. Fluent in Spanish, detail-oriented, and known for accurate service, quick problem solving, and positive customer interactions.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Digital
Walmart
Homestead, Florida
09.2026 - Current
- Shopped merchandise using store systems and digital order lists
- Substituted unavailable items with approved product alternatives
- Packaged completed orders for pickup, curbside, and delivery
- Coordinated with store associates to locate merchandise quickly,
- Followed employer service standards for accurate digital shopping
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Cashier
Walmart
Carolina, Puerto Rico
05.2025 - 08.2026
- Processed customer purchases at Walmart checkout lanes with accuracy and speed.
- Scanned merchandise and verified prices during front-end transactions.
- Handled cash, card, and mobile payments at register stations.
- Bagged items carefully and organized purchases for customer convenience.
- Assisted with returns, exchanges, and receipt verification at service desk.
- Supported self-checkout areas and resolved basic payment issues.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Sales Floor Associate
Burlington
Carolina, Puerto Rico
11.2023 - 05.2025
- Assisted Burlington customers with product selection and store questions
- Stocked sales floor merchandise and maintained organized displays
- Replenished inventory from backroom to support floor presentation
- Processed cashier transactions and handled payments at register
- Supported fitting room service and returned garments to racks
- Communicated with team members to support daily store operations
- Greeted customers upon entering store and provided assistance in locating desired items.
Education
Billing And Coding -
NUC Online Division
Online02-2024
Associate of Arts -
Indian Hills Community College
Ottumwa, IA05-2023
High School Diploma -
Colegio Amarileen
Carolina, PR05-2020
Skills
- Customer service
- Language skills
- Fluent in Spanish
- Attention to detail
- Problem solving
Languages
Spanish
Professional
English
Limited
Timeline
Digital
Walmart
09.2026 - Current
Cashier
Walmart
05.2025 - 08.2026
Sales Floor Associate
Burlington
11.2023 - 05.2025
Billing And Coding -
NUC Online Division
Associate of Arts -
Indian Hills Community College
High School Diploma -
Colegio Amarileen