Alonia Demery
Shreveport
Summary
Professional with strong experience in fast-paced environments, prepared for FC Associate role. Proven ability to optimize workflows, maintain high standards, and ensure operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, effective communication, and problem-solving skills. Proficient in inventory management, logistics coordination, and safety protocols.
Overview
7
7
years of professional experience
Work History
FC Associate
Amazon
Shreveport, LA
09.2024 - Current
- Executed thorough checks to confirm all customer items were accurately packed for delivery.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Ensured compliance with safety regulations by consistently wearing all required personal protective equipment.
- Kept warehouse areas free of debris and safe for peers with proper storage and maintenance of machinery, tools and supplies.
- Facilitated efficient movement of pallets to optimize warehouse organization and accessibility.
- Analyzed problem items to facilitate error resolution and maintain operational efficiency.
- Identified and retrieved correct items from diverse totes to ensure accurate order fulfillment.
Senior Teller
SouthSide Bank
Nacogdoches, TX
08.2022 - 07.2024
- Was promoted from a Teller 1 to Senior Teller in less than a year.
- Mentored junior tellers on customer service excellence and efficient transaction processing techniques.
- Supervised daily teller operations, ensuring compliance with bank policies and regulatory requirements.
- Responsible for selling and buying cash for the bank vault and The Federal Reserve
- Prevented fraud by verifying customer accounts matched identification provided to receive funds
- Securely handled and disposed of sensitive information regarding banking and consumer accounts
- Provided exceptional customer service by addressing inquiries, resolving issues and offering product recommendations.
- Contributed to a positive team environment by fostering open communication and mutual support.
- Achieved a consistently high level of accuracy when processing large volumes of cash transactions.
Head Cashier
Lowe’s Home Improvement
Nacogdoches, TX
05.2020 - 05.2022
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Supervised daily cash operations, ensuring accurate transactions and customer satisfaction.
- Implemented process improvements that increased checkout efficiency and reduced wait times.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with consumers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted in inventory management, ensuring product availability and accurate pricing for customers to maximize sales.
Janitorial Worker
CB Cleaning Services
Nacogdoches County, TX
01.2020 - 12.2021
- Maintained cleanliness and sanitation standards across assigned areas to enhance workplace safety.
- Operated cleaning equipment, including floor buffers and vacuums, ensuring optimal performance and upkeep.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste through effective usage practices.
- Collaborated with team members to streamline cleaning processes, enhancing overall productivity within the department.
Education
High School Diploma -
Nacogdoches High School
Nacogdoches, TX06-2019
Skills
- Team collaboration
- Computer skills
- Communication skills
- Warehouse safety
- Packing efficiency
- Quality control
- Loading and unloading
- Order picking
Accomplishments
- Superior standards pin
- Extra Mile pin
- People Champion Pin
- Customer Obsession pin
Superior Standards pin
I enjoy replacing broken parts on my truck because I like fixing things. It helps me learn how my truck works and save money, I feel proud when I finish the repair.
I also enjoy identifying problems and finding practical solutions for household electronic devices.
Core Competencies
- Professional
- Leadership
- Time Management
- Accountability
- Fast Learner
Timeline
FC Associate
Amazon
09.2024 - Current
Senior Teller
SouthSide Bank
08.2022 - 07.2024
Head Cashier
Lowe’s Home Improvement
05.2020 - 05.2022
Janitorial Worker
CB Cleaning Services
01.2020 - 12.2021
High School Diploma -
Nacogdoches High School