Alonso Granados
Midland
Summary
- Professional with 4 years of experience and excellent skills to lead and consolidate positions in the cleaning sector. Specialized knowledge to identify business opportunities, optimize processes and maximize profitability. Able to prepare reports and present the results to management in the most appropriate way. Employee capable of guaranteeing high levels of customer satisfaction. With experience in cleaning establishments and a solid knowledge of disinfection products. Able to collaborate with co-workers to provide excellent service.
Trained to work with a group of people in charge and have ease of speech with each one to solve each problem presented.
Suitable for presenting professional solutions for each client, worker or co-worker you need. - -Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
- Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
7
7
years of professional experience
Work History
Dispatcher
TWX LLC
Odessa, TX
06.2025 - 01.2026
- Coordinated timely dispatch of shipments to ensure operational efficiency.
- Monitored communication systems to facilitate real-time updates and feedback.
- Resolved scheduling conflicts by optimizing routes and resources effectively.
- Trained new staff on dispatch protocols, enhancing team performance and accuracy.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Team Leader
Chick-fil-A
Houston
10.2024 - 07.2025
- Led team to enhance customer service standards, ensuring exceptional dining experiences.
- Implemented training programs for new staff, improving onboarding efficiency and team performance.
- Streamlined operations by developing scheduling systems that optimized labor allocation during peak hours.
- Monitored inventory levels and coordinated orders to maintain stock availability without overages.
- Resolved customer complaints effectively, fostering positive relationships and enhancing brand loyalty.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Owner/Operator
Norma's Tamales
Traverse City, MI
04.2022 - 11.2024
- Developed strategic business plans to enhance service offerings and increase customer satisfaction.
- Managed day-to-day operations, ensuring efficiency and quality in service delivery.
- Implemented marketing strategies to expand brand presence and attract new clients.
- Streamlined operational processes, resulting in reduced overhead costs and improved workflow efficiency.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Area Supervisor
1 Stone Solutions
Houston, TX
06.2021 - 02.2022
- Search for solutions that guarantee customer satisfaction and at the same time are viable for the company.
- Stock management through the realization of inventories in the computer system.
- Customer service and advice.
- Cleaning and maintenance to guarantee a good image of the establishment.
- Identification and anticipation of possible problems and needs to achieve greater efficiency and customer satisfaction.
- Familiarization with the independent payroll program in each account.
- Review of each account at the end of the work day to inspect that everything ends correctly.
- Independent solution for each problem that the client sends.
- Make weekly or monthly schedule for different accounts where employees need.
- Train each new employee on the correct way to use each chemical that the company has for cleaning school or hospital buildings.
- Show the correct way of working and schedule to each employee for the responsibility of each account.
- Training to each employee for the use of equipment that is for floor use.
- Knowledge of use in "outlook, gmail, word, excelet"
Line Prep Leader
Jason's Deli
Houston, TX
10.2020 - 08.2021
- Review of primary and secondary expiration, as well as supervision of product rotation.
- Organization of the work area in the kitchen and living room, including supervision of cleanliness and the condition of the products received.
- Maintaining standards for shelf life, prompt service, and quality.
- Control of correct labeling of stored products.
Team Leader
Whatabuger
Midland, TX
02.2020 - 11.2020
- Use of security procedures during the use of the safe.
- Checking staffing levels to meet operational, financial, and service goals.
- Maintaining standards for shelf life, prompt service, and quality.
- Supervision of tasks such as waste control, employee food and hand washing.
- Performing administrative tasks such as inventory control of food supplies and cash closing.
- Review of primary and secondary expiration, as well as supervision of product rotation.
- Compliance with operational procedures during the shift by all workers.
- Occupational risk prevention in the establishment.
- Analysis of food safety in relation to intolerances, allergens and food traces.
- In charge of order fulfillment and restaurant inventory.
- Control of correct labeling of stored products.
- Planning and daily organization of the restaurant.
Supervisor
JANCO Janitorial Services
Midland, TX
01.2020 - 10.2020
- Control of the correct application of the policies and standards established by the company.
- Experience in managing cleaning staff in different areas, such as communities of owners, offices and individuals.
- Resolution of incidents and claims.
- Control of compliance with schedules and hours of occupation.
- Distribution of the daily activities of the personnel in charge.
- Supervision of maintenance operations.
- Experience overseeing facility operations including preventative maintenance projects, employee assignments, performance, and safety compliance.
- Stock management through the realization of inventories in the computer system.
Team Member
DTK facility
Houston, TX
02.2019 - 11.2019
- Search for solutions that guarantee customer satisfaction and at the same time are viable for the company.
- Stock management through the realization of inventories in the computer system.
- Customer service and advice.
- Cleaning and maintenance to guarantee a good image of the establishment.
- Identification and anticipation of possible problems and needs to achieve greater efficiency and customer satisfaction.
- Familiarization with the independent payroll program in each account.
- Review of each account at the end of the work day to inspect that everything ends correctly.
- Independent solution for each problem that the client sends.
- Make weekly or monthly schedule for different accounts where employees need.
- Train each new employee on the correct way to use each chemical that the company has for cleaning school or hospital buildings.
- Show the correct way of working and schedule to each employee for the responsibility of each account.
- Training to each employee for the use of equipment that is for floor use.
- Knowledge of use in "outlook, gmail, word, excelet"
Education
High School Diploma -
COBACH
MexicoSkills
- Cost Reduction
- Supply Chain Distribution
- Active listening
- Stress tolerance
- Problem-solving
- Scheduling and Time-Tracking
- Proposal of corrective measures for the problems
- Ethical approach to improve the work environment
- Microsoft TeamSystem
- Criterion in the elaboration of columns and ethical sense in the approach of opinions
- Approach of efficient solutions to problems
- Commitment to work
- Management of security equipment
dedication to work, Leadership - Persuasive skills
- Professional ambition
- ease of speech
Professionalism - Capacity of concentration
- Customer service
- Responsibility in each job with the fulfillment of working hours and days
references.
1 Stone Solutions
HR-Karnia Delgado
832-8662636
Jason's Deli
Manager-Abigail Alvarado
440-281-1641
Whataburger
Manager-Magali Dominguez
432-557-8031
Janco Janitor Company
Maganer-Gabriel L.
832-6049160
Education and Training
other
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
TWX LLC
06.2025 - 01.2026
Team Leader
Chick-fil-A
10.2024 - 07.2025
Owner/Operator
Norma's Tamales
04.2022 - 11.2024
Area Supervisor
1 Stone Solutions
06.2021 - 02.2022
Line Prep Leader
Jason's Deli
10.2020 - 08.2021
Team Leader
Whatabuger
02.2020 - 11.2020
Supervisor
JANCO Janitorial Services
01.2020 - 10.2020
Team Member
DTK facility
02.2019 - 11.2019
High School Diploma -
COBACH