ALONSO SANTIAGO
Las Vegas,NV
Summary
Dynamic Virtual Assistant and Appointment Setter with a robust background in customer relationship management, cold calling, and appointment scheduling. Proven ability to excel in multitasking under tight deadlines while facilitating virtual events, leveraging strong problem-solving skills to enhance client engagement. With 39 years of experience in sales, management, and customer service, demonstrates a commitment to supporting team goals in fast-paced environments. Prepared to contribute expertise and drive results in a collaborative setting.
Overview
31
31
years of professional experience
Work History
Virtual Assistant
SBI Benefits
Las Vegas, Nevada
05.2022 - 08.2026
- Recruiting new agents to the company
- Appointment setting
- Promoting company events and benefits
- Cold calling
- Event coordinator
- Selling company insurance programs.
- Managed client communications and scheduled appointments efficiently.
- Coordinated virtual meetings and ensured technology functioned properly.
- Managed customer inquiries through email and telephone communication.
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Confirmed appointments and scheduled meetings to keep clients on track, preventing double bookings and missed deadlines and appointments.
Export Sales
Self Employed
01.2011 - 02.2022
- The purchase of merchandise to export and resale in Latin America.
Auto Sales Consultant
The Auto House
02.2001 - 06.2010
- Assisted customers in selecting vehicles that meet their preferences and needs.
- Conducted test drives to showcase vehicle features and performance to clients.
Manager
RadioShack
07.1995 - 03.2000
Education
High School - Architectural Draughting Technology
Theodore Roosevelt High School
CA12-1984
Some College - Business Management
Carter Business School
USASkills
- Cold calling
- Problem-solving Skills
- Virtual event facilitation
- Remote team coordination
- Recruitment and Interview Scheduling
- Task Tracking and Monitoring
- Client communication skills
- Client relationship management
- Customer relationship management (CRM)
- Event planning and execution
- Meeting Agenda Preparation
- Client onboarding support
- Client Presentation Preparation
- Multitasking Under a Deadline
Languages
Spanish
Timeline
Virtual Assistant
SBI Benefits
05.2022 - 08.2026
Export Sales
Self Employed
01.2011 - 02.2022
Auto Sales Consultant
The Auto House
02.2001 - 06.2010
Manager
RadioShack
07.1995 - 03.2000
High School - Architectural Draughting Technology
Theodore Roosevelt High School
Some College - Business Management
Carter Business School