Alonso Solorio
Colorado Springs,CO
Summary
Great team-worker and problem-solver with a track record of enhancing team performance and customer satisfaction. Skilled in communication in English and Spanish, quality inspections, adept at training and mentoring, with a focus on achieving goals and reducing wastage. Demonstrate attention to detail and leadership qualities.
Overview
4
4
years of professional experience
Work History
Team Member
Qdoba Eats
Colorado Springs, CO
04.2021 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Associate
Amazon
Colorado Springs, CO
02.2023 - 07.2024
- Tracked, inventoried, and performed quality checks on thousands of items daily.
- Supplied work equipment according to demand and necessity.
- Trained other associates on different work skills.
Associate
Bath & Body Works
Colorado Springs, CO
10.2022 - 02.2023
- Efficiently worked the register during rush hours while keeping customer satisfaction.
- Work areas always kept to company standards.
Shift Lead Manager
Costa Vida Mexican Grill
Colorado Springs, CO
11.2021 - 09.2022
- Communicated with coworkers to improve customer and employee experience.
- Maintained composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand.
- Efficiently trained coworkers on new work and social skills to ensure customer satisfaction.
Education
Diploma -
Mitchell High School
Colorado Springs, CO2021
Skills
- Customer Service
- Bilingual in English and Spanish
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Leadership Qualities
- Goal Setting and Achievement
- Training and mentoring
- Bilingual in English and Spanish
- Quality Inspections
Timeline
Associate
Amazon
02.2023 - 07.2024
Associate
Bath & Body Works
10.2022 - 02.2023
Shift Lead Manager
Costa Vida Mexican Grill
11.2021 - 09.2022
Team Member
Qdoba Eats
04.2021 - 11.2024
Diploma -
Mitchell High School