ALONSO VILLAMAN
Olmsted Falls
Summary
Public health graduate with experience in patient support, community outreach, and leadership in high-volume healthcare and service environments. Served as a Bilingual Patient Eligibility Specialist and Lung Cancer Awareness Project Coordinator, providing health education, guiding patients through Medicaid and assistance programs, and engaging diverse populations. Skilled in communication, patient advocacy, eligibility determination, and team leadership. Seeking a Health Unit Coordinator role to support patient care, enhance program operations, and improve health outcomes.
Overview
4
4
years of professional experience
Work History
Bilingual Patient Service Representative
Centauri Health Solutions
Cleveland, OH
01.2026 - Current
- Determine Medicaid eligibility for underinsured and uninsured patients.
- Provide bilingual (English/Spanish) support and guide patients through the Medicaid application process.
- Manage referrals and documentation while ensuring accuracy, confidentiality, and compliance.
- Collaborate with healthcare staff and external agencies to connect patients with resources.
TEAM LEADER
Chick-fil-A
Woodbridge, NJ
06.2022 - 11.2024
- Led team in high-demand setting to boost customer satisfaction and streamline operations.
- Directed daily functions, enhanced inventory accuracy, and refined processes for optimal performance.
- Fostered team collaboration and worked with management to elevate service standards and productivity.
- Enhanced team performance through structured training initiatives.
LUNG CANCER AWARENESS PROJECT COORDINATOR
Robert Wood Johnson University Hospital Somerset
Somerset, NJ
05.2024 - 08.2024
- Identified at-risk communities and coordinated outreach efforts across Somerset County, NJ.
- Engaged stakeholders and secured venues for educational presentations.
- Developed lung cancer prevention materials covering smoking cessation and screening options.
- Delivered sessions and evaluated impact using pre/post tests and participant feedback.
Education
Bachelor of Science - PUBLIC HEALTH
Rutgers University
New Brunswick, New Jersey, NJ08-2024
Medical Assistant Training (Completed 2019) -
Middlesex County Vocational And Technical School
Piscataway, NJ06-2019
Skills
- Eligibility Determination
- Medicaid
- Health Education
- Public Outreach
- Guest Interaction & Hospitality
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- People Management
- Team Leadership
LANGUAGES
Spanish (Native)
Native or Bilingual
Japanese (Intermediate)
Professional Working
Chinese (Mandarin) (Elementary)
Elementary
Timeline
Bilingual Patient Service Representative
Centauri Health Solutions
01.2026 - Current
LUNG CANCER AWARENESS PROJECT COORDINATOR
Robert Wood Johnson University Hospital Somerset
05.2024 - 08.2024
TEAM LEADER
Chick-fil-A
06.2022 - 11.2024
Medical Assistant Training (Completed 2019) -
Middlesex County Vocational And Technical School
Bachelor of Science - PUBLIC HEALTH
Rutgers University