Alonté Wren
Summary
Dynamic leader with proven expertise in store operations and team leadership, honed at Extra Space Storage. Excelled in enhancing customer relations and solving complex problems, boosting sales through exceptional service. Skilled in cash management and POS systems, I consistently prioritize efficiency and fiscal responsibility, fostering significant professional growth within teams.
Overview
2
2
years of professional experience
Work History
Store Manager
Extra Space Storage
04.2024 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers.
- Manage inventory control, cash control, and store opening and closing procedures.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximize sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Manage financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Operations Associate
Dashmart
08.2023 - 04.2024
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Followed shipping and receiving procedures for goods and materials.
Education
High School Diploma -
Barack Obama School of Career&Technical Education
Milwaukee, WI06-2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Cash management
- POS systems
- Relationship building and management
- Bank deposit procedures
Timeline
Store Manager
Extra Space Storage
04.2024 - Current
Operations Associate
Dashmart
08.2023 - 04.2024
High School Diploma -
Barack Obama School of Career&Technical Education
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