Hi, I’m
Alonzo Garcia
Bakersfield,CA
Summary
Dynamic restaurant team member with over two years of experience in managing customer orders and enhancing service speed. Proven expertise in customer service, order management, and training, with a strong emphasis on teamwork and adaptability in fast-paced environments. Recognized for implementing innovative service techniques and digital menus that elevate dining experiences and foster positive guest interactions. Committed to delivering exceptional service while continuously seeking opportunities for improvement and growth within the team.
Overview
2
years of professional experience
Work History
Panera bread
Team member
08.2022 - 06.2024
Job overview
- Efficiently managed customer orders, boosting team output and customer satisfaction.
- Maintained high accuracy in taking orders.
- Communicated with team members about customer allergies to ensure safety.
- Provided training to new staff when given the opportunity
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for guests.
- Operated kitchen equipment efficiently to prepare food items according to safety and quality standards.
- Assisted customers with menu selections and provided exceptional service in fast-paced environment.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Rosamond High SchoolRosamond, CA
High School Diploma
06.2021
Skills
- Customer service
- Order processing
- Employee training
- Clear verbal communication
- Efficient time management
- Flexible problem-solving
- Multitasking
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
Timeline
Team member
Panera bread
08.2022 - 06.2024
Rosamond High School
High School Diploma