Alonzo Guerra
Security officer
Brownsville,TX
Summary
Accomplished Security Shift Supervisor with a proven track record at Hss, Inc, enhancing safety through meticulous threat assessment and CCTV monitoring. Skilled in conflict resolution and crisis management, I significantly reduced security incidents. My leadership and comprehensive security personnel training have fostered a secure, efficient environment, showcasing my commitment to excellence and proactive problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Security Shift Supervisor
Hss,Inc
10.2017 - 05.2021
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
Security Shift Supervisor
Valley Regional Medical Center
08.2011 - 10.2017
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Coordinated with other departments to develop integrated security plans that addressed specific risks unique to each area.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored and approved access control systems for accessibility to authorized personnel.
Security Officer
G4S Secure Solutions
01.2010 - 08.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
United Protective Services
06.2008 - 12.2010
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
G.E.D -
Hanna Early College High School
Brownsville, TX05.1993
Skills
- Computer Skills
- CCTV Monitoring
- Physical Security
- Incident Reporting
- Access Control
- Threat Assessment
- Policy Enforcement
- Crisis Management
- Security personnel training
- Daily incident reporting
- Team Leadership
- Skilled in conflict resolution
- CCTV experience
- Surveillance
Timeline
Security Shift Supervisor
Hss,Inc
10.2017 - 05.2021
Security Shift Supervisor
Valley Regional Medical Center
08.2011 - 10.2017
Security Officer
G4S Secure Solutions
01.2010 - 08.2011
Security Officer
United Protective Services
06.2008 - 12.2010
G.E.D -
Hanna Early College High School