Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Alonzo Jackson

Summary

Quick-thinking Supervisor that's been recognized for successfully guiding the team and boosting morale as well as performance. Practical problem-solver with excellent issue and conflict resolution skills. Highly effective and knowledgeable in process improvement and maintaining a cohesive work environment.

Overview

11
11
years of professional experience

Work History

Supervisor

Wisconsin Plastics, Inc
04.2022 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitor the workflow to improve employee time management and increase productivity.
  • Maintain compliance with company policies, objectives, and communication goals.
  • Enhance communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Enforce rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Conduct performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • PayCom

Sales Associate

Broadway Automotive
05.2013 - 03.2022
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Achieved high levels of customer satisfaction through timely follow-ups and addressing any concerns or issues postsale.
  • Exceeded monthly sales quotas through proactive outreach efforts such as phone calls, emails, and social media engagement with prospective buyers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Arts - Automotive Technology

NWTC
Green Bay, WI
05.2013

Skills

  • Training and Mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivator
  • Complex Problem-Solving
  • CRM software experience
  • Superb Time Management
  • Negotiation Tactics
  • Energetic Self Starter
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Client Account Management
  • Great at Building Customers Loyalty and Trust

Additional Information

Current work schedule is Sunday-Thursday. Available through Zoom or In-Person Interviews Fridays!

Timeline

Supervisor

Wisconsin Plastics, Inc
04.2022 - Current

Sales Associate

Broadway Automotive
05.2013 - 03.2022

Associate of Arts - Automotive Technology

NWTC
Alonzo Jackson