Alonzo Rodriguez
Toms River,NJ
Summary
Dedicated to delivering exceptional guest service that guarantees memorable experiences with company representatives. A motivated team player who consistently fosters a positive atmosphere, even in high-pressure situations. Proven ability to maintain composure while effectively addressing challenges, ensuring seamless operations in fast-paced environments. Committed to upholding the highest standards of responsibility and professionalism in every interaction.
Overview
11
11
years of professional experience
Work History
Full-Time Athlete
Nike
10.2021 - Current
- Develop plans to prioritize new product to the sales floor
- Mentored new athletes, fostering skill development and teamwork principles.
- Monitored inventory levels at retail locations, minimizing stockouts and optimizing product availability for purchase.
- Delivered exceptional customer service, enhancing shopping experience and fostering loyalty.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
Enlisted Soldier
Army Reserve
02.2025 - Current
- Led small teams in high-pressure situations, fostering collaboration and effective decision-making.
- Conducted risk assessments to identify potential hazards, improving safety measures across missions.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Upheld code of conduct and maintained professionalism in stressful situations.
CNA
Bethany Retirement Living
05.2020 - 06.2021
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate documentation of patient progress and care provided.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Baker
Sam’s Club
08.2019 - 03.2020
- Reorganize products by “First In First Out”
- Determine order of producing goods based on yesterday’s sales.
- Manage ovens.
- Bake bread, cookies, muffins and other bakery goods.
- Provide quality customer service.
- Help decorate cakes.
- Sanitize stations regularly.
Logistics Team Member
Target Corporation
10.2018 - 01.2019
- Picked up incoming stock and delivered materials to designated locations.
- Unloaded inbound trucks of merchandise.
- Sorted merchandise by correct Product ID's to maintain organization.
- Worked/Stocked all new merchandise onto the floor.
- Back-stocking left over merchandise correctly.
- Maintained the Stock Room, kept it clean and backed stocked forgotten cases.
- Help guests with questions and concerns.
- Greet guests throughout the store.
Deli Clerk
Hornbacher’s
09.2016 - 01.2017
- Maintain freshly cut meat and cheese in the display case for customers.
- Full-fill any special requests customers may have regarding slicing meat and cheese.
- Maintain cleanliness of deep fryers, ovens, hot case, slicers.
- Follow correct sanitation guidelines when sanitizing table tops and machines.
- Offered product samples to customers, generating additional sales through taste-testing.
- Cleaned walls, fans and drains in machines, display cases and work area.
Carpet Technician
EBC Carpet Service Corporation
08.2014 - 08.2015
- Vacuumed all concourses of the Airport to ensure a clean environment.
- Clean any type of liquid spills on the carpet.
- Handled chemical solutions.
- Excellent time management.
Education
Bachelor of Science - Exercise Science
Kean University
01-2027
High School Diploma -
Glen Burnie High School
05-2015
Skills
- Military discipline
- Complaint handling
- Critical thinking
- Customer service
- Compassion and empathy
- Time management
Timeline
Enlisted Soldier
Army Reserve
02.2025 - Current
Full-Time Athlete
Nike
10.2021 - Current
CNA
Bethany Retirement Living
05.2020 - 06.2021
Baker
Sam’s Club
08.2019 - 03.2020
Logistics Team Member
Target Corporation
10.2018 - 01.2019
Deli Clerk
Hornbacher’s
09.2016 - 01.2017
Carpet Technician
EBC Carpet Service Corporation
08.2014 - 08.2015
Bachelor of Science - Exercise Science
Kean University
High School Diploma -
Glen Burnie High School