Alonzo Thomas
Memphis,TN
Summary
Adept at optimizing warehouse operations and logistics, I spearheaded initiatives at Sephora USA that enhanced inventory accuracy and elevated customer satisfaction. My expertise in documentation management and problem-solving, coupled with a strong work ethic, drove operational efficiency and compliance. Achieved a notable improvement in order fulfillment rates through meticulous logistics analysis and effective team leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Sephora USA
Memphis, TN
03.2021 - Current
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Updated and maintained databases to track shipments and inventory.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Provided customers with status updates for tracked packages.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Tracked and managed transfer paperwork such as packing lists.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Worked with customers to integrate processes and correct issues.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Issued timely and accurate responses to both internal and external inquiries.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Warehouse Lead
Wal-Mart Distribution Center
Memphis, TN
06.2019 - 03.2021
- Maintained top performance standards while working in hot warehouse environment.
- Supervised warehouse operations by managing employees during shifts.
- Used hand-held scanners and physical logs to accurately track item movements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained employees on equipment operation and safety protocols.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Logistics Team Member
WAI
Memphis, TN
11.2017 - 06.2019
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Continuously updated knowledge of industry trends, best practices, and regulatory requirements to ensure the company remained competitive within the marketplace while maintaining compliance with all applicable rules or standards.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Spearheaded process improvements that led to increased accuracy in order fulfillment, elevating customer satisfaction ratings.
Lawn Care Technician
Southern Spray
Memphis, TN
10.2013 - 11.2017
- Supported business development by offering exceptional service that led to referrals from satisfied customers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
- Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
Education
Diploma - General Studies
Carver High School
Memphis, TNSkills
- Operating forklifts
- Inventory counting
- Logistics Analysis
- Warehouse Management
- Safety practices
- Materials Handling
- Documentation Management
- Resolving Problems
- Inventory Restocking
- Transportation Planning
- Operational Efficiency
- Decision-Making
Certification
- Forklift
Additional Information
References:
Brandon Wallace (MLG&W)
901. 338.0644
Kimberly Hill (CCHS)
901.582.4425
*more references are available upon
request
Timeline
Logistics Specialist
Sephora USA
03.2021 - Current
Warehouse Lead
Wal-Mart Distribution Center
06.2019 - 03.2021
Logistics Team Member
WAI
11.2017 - 06.2019
Lawn Care Technician
Southern Spray
10.2013 - 11.2017
Diploma - General Studies
Carver High School