ALONZO VELASCO
Palmdale
Summary
Dynamic and dedicated, with a strong work ethic, currently at Yamashiro Hollywood. Able to deliver exceptional customer service while efficiently managing high-pressure situations. Skilled in operating POS systems, and working as a team player, ensuring seamless service and enhanced guest experiences. Highly dependable and committed to excellence in every task.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Server
Yamashiro Hollywood
Hollywood
09.2025 - Current
- Managed customer orders and ensured timely delivery of food and beverages.
- Provided excellent customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to maintain smooth service operations.
- Operated POS terminals to input orders, split bills, calculate totals, and process payment.
Lead Food Runner
Yamashiro Hollywood
Hollywood
08.2021 - Current
- Delivered food to guests while ensuring a positive customer experience.
- Prepared and managed the runner station, directed runners, and fulfilled food expediter responsibilities.
Volunteer
The Palmdale Aerospace Academy
Palmdale
11.2017 - 11.2018
- Set up games, decorations, handled admission and money, and cleaned up.
Intern
Antelope Valley Hospital
Lancaster
06.2018 - 07.2018
- Gift shop: operated the cash register, resupplied shop inventory, managed phone orders, and completed in-hospital deliveries.
- Transport: Discharged patients to the front lobby, and transferred patients to different hospital departments.
- Language services: ensured that certain foreign speakers were aware of language services, ensured that patients had wristbands corresponding to their preferred language, and maintained accurate records for compliance.
Education
High School Diploma -
The Palmdale Aerospace Academy
Palmdale06.2019
Some College (No Degree) - Nursing
College of The Canyons
Valencia, California, CASkills
- Great communication
- Efficient
- Thorough
- Able to operate under pressure
- Dedicated team player
- Strong work ethic
- Highly dependable
Volunteer Experience
The Palmdale Aerospace Academy (Winter Fall Festival), Palmdale, CA, 11/01/17, 11/30/18, Set up games, decorations, handled admission and money, and cleaned up.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
RBS Certification
Timeline
Server
Yamashiro Hollywood
09.2025 - Current
Lead Food Runner
Yamashiro Hollywood
08.2021 - Current
Intern
Antelope Valley Hospital
06.2018 - 07.2018
Volunteer
The Palmdale Aerospace Academy
11.2017 - 11.2018
High School Diploma -
The Palmdale Aerospace Academy
Some College (No Degree) - Nursing
College of The Canyons