Alonzo Yelvington
Technician
Chicago,IL
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Class C Driver
Pink Noise Productions
Chicago, IL
01.2021 - Current
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Contacted customers to report delayed delivery times.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Driven around the US delivering equipment for concerts and a plethora of shows.
Technician
Pink Noise Productions
Chicago, IL
07.2020 - Current
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Completed job reports and logs immediately following service calls.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Produced over 100 different shows around the world
- Applied critical thinking and research to address complex issues.
Census Enumerator
Census Bureau
Chicago, IL
06.2020 - 11.2020
- Leveraged smartphones to record information.
- Attended team meetings to develop job knowledge.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
Hot Foods Clerk/Customer Service Representative
Marianos
Chicago, IL
01.2020 - 07.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected and analyzed customer information to prepare product or service reports.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Deli Clerk
Jewels Osco
Chicago, IL
08.2018 - 12.2019
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
High School Diploma -
DePaul College Prep
Chicago, IL 01.2014 - 08.2018
Skills
Logistics planning
Commercial driving
Crisis intervention training
Theft prevention training
Issue Analysis
Design principles
Mechanical Knowledge
Assembly and production
Accomplishments
- 3/9/2021 Candidate Profile: PDF file:///tmp/profile-2305a3c8-3398-4eae-aa57-a6fc553c2ddc.html 1/2
- Alonzo Yelvington
- Retail Security Officer (512878), At Allied Universal, employees are expected to present a professional, businesslike image to clients, visitors, customers and the public
- Acceptable personal appearance is an ongoing requirement of employment with Allied Universal
- Would you be willing to meet the grooming standards for the client that you are assigned to?
- YES
- Are you comfortable walking or standing for long periods of time?
- YES
- Are you comfortable working outside for the majority of the day, even in inclement weather?
- YES
- Are you proficient in using a computer or tablet?
- YES
- Can you lift more than 20 pounds?
- YES
- Can you lift up to 20 pounds?
- YES
- Can you stand for long periods of time?
- YES 3/9/2021 Candidate Profile: PDF file:///tmp/profile-2305a3c8-3398-4eae-aa57-a6fc553c2ddc.html 2/2
- Can you walk for long periods of time?
- YES
- Can you work inside?
- YES
- Can you work outside?
- YES
- Do you have 2 years of law enforcement or military experience and an Associates degree, or a bachelor's degree, or 3 years in law enforcement?
- YES
- Do you have previous customer service experience?
- YES
- How many years of experience do you have? 3
Timeline
Class C Driver
Pink Noise Productions
01.2021 - Current
Technician
Pink Noise Productions
07.2020 - Current
Census Enumerator
Census Bureau
06.2020 - 11.2020
Hot Foods Clerk/Customer Service Representative
Marianos
01.2020 - 07.2020
Deli Clerk
Jewels Osco
08.2018 - 12.2019
High School Diploma -
DePaul College Prep
01.2014 - 08.2018