Alonzo Young
Gilbert,AZ
Summary
Experienced Senior Claims Adjuster professionally handles minor to complex claims for customers. Adept at working directly with customers and providing guidance throughout the claims process. Committed to successfully managing a complex and diverse caseload and ensuring each party is satisfied with the outcome.
College Basketball player (University of Sacramento State) with a strong sense of discipline, a strong work ethic, excellent time management and people skills. Goal-oriented and results-driven leader of men, with the ability to develop and maximize potential of individuals I oversee.
Work gap -Took Time off during the 6 month Gap between Allstate and Stillwater, to focus on my daughter Cerebral Palsy Diagnosis which occurred at that time.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Claims Examiner
Stillwater Insurance
Gilbert
07.2022 - 06.2024
- Large loss claims handling in excess of $100,000
- Investigated and evaluated property damage claims, determining coverage and extent of loss.
- Provided detailed estimates of repair costs to clients and insurers.
- Interpreted policy language to determine coverage for insureds under various lines of business.
Claims Adjuster
Allstate Insurance
Chandler
10.2016 - 12.2021
- Worked Property claims Including structure, contents, ALE, Theft, & Liability
- Investigated property damage claims to determine coverage and liability.
- Conducted field investigations, interviews, inspections, and surveys.
- Evaluated policy provisions, applicable laws, and other relevant information to determine claim payments or denials.
Life/Health Agent
Ebroker Center
Rancho Cucamonga
11.2015 - 01.2017
- Assisted customers in selecting the right life insurance coverage for their needs.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Developed and implemented insurance plans for customers based on their individual needs.
- Identified areas where additional coverage may be needed or beneficial for clients.
Athletic Pavilion Supervisor / Athletic Event Staff
University of La Verne
La Verne
09.2013 - 06.2015
- Managed large teams during athletic events, ensuring smooth operations and great customer service.
- Developed and implemented safety protocols for various athletic events, prioritizing participant well-being.
- Collaborated with event coordinators to execute successful athletic events, demonstrating strong communication skills.
- Handled athlete and spectator concerns promptly and effectively, showcasing problem-solving abilities and professionalism.
Education
Bachelors of Arts in Psychology - Psychology
University of La Verne
La Verne, CA05-2015
Associate's degree - Psychology
Sacramento City College
Sacramento, CA06-2012
Skills
- Investigative skills
- Policy Interpretation
- Verbal & Written Communication
- Claims Processing
- Xactimate Estimating
- Property Damage Assessment
- Settlement Negotiations
- Client Interviewing
- Life Insurance Sales
- Health Insurance Sales
- Claim Denials
- Conflict Resolution
Certification
All Lines Adjuster License, 9/26/19 - Currently Active
Personal Information
Title: PROPERTY ADJUSTER
Timeline
Senior Claims Examiner
Stillwater Insurance
07.2022 - 06.2024
Claims Adjuster
Allstate Insurance
10.2016 - 12.2021
Life/Health Agent
Ebroker Center
11.2015 - 01.2017
Athletic Pavilion Supervisor / Athletic Event Staff
University of La Verne
09.2013 - 06.2015
Bachelors of Arts in Psychology - Psychology
University of La Verne
Associate's degree - Psychology
Sacramento City College