Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alora Walters

Mooresville,NC

Summary

Adaptable and reliable student with diverse experience in customer-facing roles. Known for exceptional communication and work ethic, bettering workplaces by being reliable and efficient.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
Mooresville, North Carolina
06.2025 - Current
  • Delivered food orders promptly and accurately to customers' locations, often accommodating multiple orders at once.
  • Ensured safe handling of food orders during transportation to prevent damage, and followed all health and safety procedures throughout pick-up and delivery.
  • Navigated efficiently using GPS systems for optimal route selection, while adhering to traffic laws and speed limits.
  • Communicated effectively with customers regarding delivery status and timing, and provided excellent customer service by addressing inquiries and concerns promptly.

Restaurant Hostess

The Cheesecake Factory
Raleigh, North Carolina
10.2024 - 04.2025
  • Greeted guests in a friendly and welcoming manner, seating walk-ins and reservations efficiently.
  • Managed the reservation system to ensure smooth guest flow and prepare appropriate dining layouts.
  • Provided excellent customer service and handled guest complaints with professionalism and care, maintaining a positive, and welcoming atmosphere.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and answer questions.
  • Maintained all health and safety regulations, keeping the restaurant clean and organized on a regular basis.
  • Performed opening and closing duties, such as restocking supplies and sanitizing work areas.

Shift Lead

Herbalife - Beach Barn Nutrition
Clayton, North Carolina
08.2022 - 10.2024
  • Coordinated daily tasks and supervised team members during shifts to ensure operational efficiency.
  • Implemented customer service standards to enhance guest satisfaction and maintain a positive environment.
  • Assisted in the training of new employees to manage daily work assignments, and optimize communication.
  • Performed opening and closing procedures, such as setting alarm systems, locking doors, and counting cash drawers.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring the organization of merchandise.
  • Followed all health and safety regulations during the preparation of drinks and smoothies.

Team Member

Cook Out Restaurants
Knightdale, North Carolina
11.2023 - 07.2024
  • Operated a headset and cash register to take orders and process customer payments.
  • Rotated through a series of different stations based on team needs and restaurant traffic.
  • Maintained the cleanliness of dining areas and counter surfaces throughout shifts.
  • Monitored inventory levels, reported shortages to management, and restocked merchandise.

Education

High School Diploma -

Corinth Holders High School
Wendell
06-2024

Skills

  • Professionalism
  • Customer service
  • Team leadership
  • Adaptability and flexibility
  • Conflict resolution
  • Time management
  • Order processing
  • Route optimization

Timeline

Delivery Driver

DoorDash
06.2025 - Current

Restaurant Hostess

The Cheesecake Factory
10.2024 - 04.2025

Team Member

Cook Out Restaurants
11.2023 - 07.2024

Shift Lead

Herbalife - Beach Barn Nutrition
08.2022 - 10.2024

High School Diploma -

Corinth Holders High School

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