Summary
Overview
Work History
Education
Skills
Timeline
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ALORES WILLIAMS BRAY

Valrico,US

Summary

To obtain a challenging and rewarding healthcare assistant position where I can utilize my strong interpersonal and patient care skills. Seeking a healthcare assistant role where I can leverage my experience in assisting with daily living activities and supporting patient well-being.

Overview

10
10
years of professional experience

Work History

Health Care Tech.

Diana Shirer LLC (Private Contract)
Tampa, Florida
12.2022 - Current

• Assist with all ADLs

• Assist with feeding and meal preparation

• Assist with medication administration

• Transport the patient to/from appointments

• Light house keeping

Schedule Coordinator

Concentrix
Tampa, FL
11.2018 - 03.2020
  • Transferred and forwarded phone calls
  • Managed guest complaints and requests.
  • Coordinated scheduling for over 100 clients weekly, ensuring resource allocation and maximizing service efficiency.
  • Fostered strong relationships with clients, enhancing communication and collaboration for smoother operations.
  • Developed the scheduling process, reducing appointment conflicts and improving overall client satisfaction.

Patient Advocate

Dental Solutions of Winter Haven
Winter Haven, FL
08.2015 - 10.2018

• Help schedule patient appointments

• Assist the patient with financial assistance (add or update medical insurance and chart information)

• Collect previous medical records

Education

High school diploma -

Hillsborough High School
Tampa, FL
05-2015

Skills

  • Type 30/min
  • De-escalating irate customers
  • Adaptable
  • Multitasking
  • Fast learning

Timeline

Health Care Tech.

Diana Shirer LLC (Private Contract)
12.2022 - Current

Schedule Coordinator

Concentrix
11.2018 - 03.2020

Patient Advocate

Dental Solutions of Winter Haven
08.2015 - 10.2018

High school diploma -

Hillsborough High School

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ALORES WILLIAMS BRAY