ALPHA BAH
Quality Technician
Snellville,GA
Summary
Highly flexible capable tester, inspection and other task with 14 years’ experience in the industry. With my leadership skill I always helping teams to achieve business goals and objectives. Technically Adept quality assurance professional, hardworking and focused on customer expectation, quality Assurance process, industry standard and regulation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Tech and Manufacture Associate
Alcon Research LLC
07.2021 - Current
- Performs a variety of duties in the electronic, mechanical, electromechanical, and/or optical area
- Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems
- Works from schematics, engineering drawings and written or verbal instructions
- Operates related equipment; conducts tests and reports data in prescribed format
- Performs calibration and alignment checks; makes adjustments, modifications, and replacements as directed; prepares prescribed compounds and solutions.
Technician and Auditor Lead
American Boa Inc
10.2010 - 07.2021
- As tester and inspect shift leader I apply basic mathematical skills to solve technical problems, daily test lab
- Incoming space x materials inspection for dimensional tolerance, specification, measure dimensions of products to verify conformance to specifications by using measure instruments such rulers, calipers, gauges, and micrometers with record inspection and test data including intel ID, outlet ID, insertion depth, length etc.…, monthly internal process audit, expertise in requirement in control plant and spec matrix, also report daily problems to my supervisor.
Customer Service Manager
Zigura LLC
Clarkston, GA
07.2016 - 03.2019
- Handled inbound phone calls and answered customer inquiries.
- Investigate and resolve discrepancies in payments or accounts.
- Call clients to set up payments plan
- Handled customer returns and complaints with patience and attention to detail
- Collect past due invoices
Education
Bachelor of Science - Accounting And Business Management
Gammal Nassar University
Guinea 05.1999
High School Diploma - math and science
Victor Hugo Charles LeRoi of guinea
05.1995
Skills
- Quality shift leader Test data
- Quality technician and auditor Critical thinking
- Previous machine operator Assembled parts and fabrication
- Inspection and lab testing Weld simple test
- Strong technical aptitude Specification’s compliance
- SAP software
- Testing and Troubleshooting
- Detailed oriented
- Time Management
- Verbal and Written Communication
- Problem-Solving
- One Call Resolution
- Staff Training
- Teamwork and Collaboration
Certification
MSDS Leadership Training American Boa Inc. CPR Leadership Training American Boa Inc. Certificate of completion Sync Resource Successfully completing the ISO/IEC 9001:2015 internal Auditor course worker & examination Certificate of completion American Boa Inc. Successfully completed the training Course for internal Auditing for
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Tech and Manufacture Associate
Alcon Research LLC
07.2021 - Current
Customer Service Manager
Zigura LLC
07.2016 - 03.2019
Technician and Auditor Lead
American Boa Inc
10.2010 - 07.2021
Bachelor of Science - Accounting And Business Management
Gammal Nassar University
High School Diploma - math and science
Victor Hugo Charles LeRoi of guinea
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