Alpha Diane
Columbus,OH
Overview
7
7
years of professional experience
Work History
Sr. Solution Sales Consultant / Certified B2B Representative
Verizon
01.2022 - Current
- - Ranked #1 across U.S. division for net new acquisitions, renewals, and upsell sales.
- - Averaged 150%+ in net new acquisition sales FY23–FY25.
- - Averaged 200%+ in renewal sales FY23–FY25.
- - Averaged 170%+ in upsell sales FY23–FY25.
- - Earned Rookie of the Year with 298% YoY revenue growth in Q1.
- - Achieved 183% YoY revenue in FY23, 212% in FY24, and 271% in FY25.
- - Delivered full top-down solution proposals through product expertise and consultative discovery.
- - Closed deals using strong communication skills and intuitive tech-based solutions.
Business Sales Consultant
T-Mobile
01.2020 - 01.2022
- - Delivered strong performance using needs-based, solution-focused sales strategies.
- - Built and managed a loyal base of small-business and consumer accounts.
- - Recommended technology solutions that improved efficiency and customer satisfaction.
- - Improved retention and referrals through proactive communication and follow-up.
- - Conducted discovery conversations to identify business pain points and present tailored mobility and connectivity solutions.
- - Collaborated cross-functionally to ensure smooth onboarding and end-to-end customer support.
Retail Sales Associate
Best Buy
01.2019 - 01.2020
- - Consistently exceeded sales goals through upselling and cross-selling solutions.
- - Maintained strong customer trust by resolving issues quickly and professionally.
- -Solved customer challenges by offering relevant products and services.
- -Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Business -
Kennesaw State University
Kennesaw, GAAssociate of Science - Business Communication
Monroe Community College
Rochester, NY01.2017
Skills
- PC, Macintosh, Unix, Linux, EPIC
- Microsoft Office, Dreamweaver
- Adobe Photoshop,
- R Studio
Timeline
Sr. Solution Sales Consultant / Certified B2B Representative
Verizon
01.2022 - Current
Business Sales Consultant
T-Mobile
01.2020 - 01.2022
Retail Sales Associate
Best Buy
01.2019 - 01.2020
Bachelor of Business -
Kennesaw State University
Associate of Science - Business Communication
Monroe Community College
Awards & Certifications
- Rookie of the Year – Cellular Sales Verizon, - #1 Market Ranking in Smartphone & Incremental Sales, - Certified B2B Sales Representative, - Consistent Monthly KPI Achiever