Alpha Duran
Bridgeport,CT
Summary
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
In-Home Nanny
Kartherine Coombs
03.2023 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Pension Analyst
Amalgamated Benefits
04.2021 - 11.2022
- Determine eligibility based on retirement fund rules
- Administrated over 75 funds
- Handle inquiries and written correspondence as well as phone calls
- Updated personnel handbooks and individual records to keep filed accurate and detailed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared variety of different written communications, reports and documents.
- Handled 10 calls per day to address customer inquiries and concerns.
Research analyst
REIS
10.2019 - 01.2021
- Conduct brief telephone interviews with industry professionals to collect and verify property development and project information
- Striving to meet calls and survey productivity as assigned.
- Analyzed statistical data using both modern and traditional methods.
- Collected Real Estate data using various research methods to broaden results and optimize marketing strategies.
Elegant Empire Jewelers
01.2014 - 03.2019
- Responsible for the purchase of inventory, visual presentation and customer service
- Managed Custom orders according to customers budget and personal requests
- Assisted with administrative work
- Managed social media platforms to engage potential customers
Education
Business Marketing
Mercy College
Broadway, Dobbs Ferry, NYSkills
- Proficient in Microsoft word, Excel, Power Point
- Experience with SalesForce
- MS Office
- Flexible and Adaptable
- Analytical and Critical Thinking
- Multitasking Abilities
- Self-Motivated
- Data Entry
- Active Listening
Timeline
In-Home Nanny
Kartherine Coombs
03.2023 - Current
Pension Analyst
Amalgamated Benefits
04.2021 - 11.2022
Research analyst
REIS
10.2019 - 01.2021
Elegant Empire Jewelers
01.2014 - 03.2019
Business Marketing
Mercy College