Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alpha Jalloh

Landover,MD

Summary

Dynamic Residential Manager with a proven track record at Rock Creek Foundation, adept in property inspections and fair housing regulations. Skilled in fostering independent living skills and creating supportive environments. Recognized for exceptional leadership during emergencies and effective staff coordination, ensuring resident safety and satisfaction.

Experienced with property management, including overseeing residential properties and ensuring operational efficiency. Uses effective communication and organizational skills to resolve tenant issues and maintain property standards. Knowledge of team leadership and problem-solving techniques.

Overview

15
15
years of professional experience

Work History

Residential Manager

Rock Creek Foundation
04.2012 - 06.2020
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.

Residential Counselor

Family Services Foundation
02.2005 - 05.2012
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Monitored and documented client progress toward meeting goals and objectives.

Education

Associate of Arts - Political Science Major And Criminal Justice Minor

University of Maryland Global Campus
Hyattsville, MD
06-2019

High School Diploma -

St. Edwards Primary School
Freetown , Sierra Leone, West Africa.
06-1997

Skills

  • Property inspections
  • Fair housing regulations
  • Eviction procedures
  • Rent collection

Interests

  • Participating in cultural exchange programs and homestays
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Residential Manager

Rock Creek Foundation
04.2012 - 06.2020

Residential Counselor

Family Services Foundation
02.2005 - 05.2012

Associate of Arts - Political Science Major And Criminal Justice Minor

University of Maryland Global Campus

High School Diploma -

St. Edwards Primary School
Alpha Jalloh