Alpha puente
La Habra,CA
Summary
Dedicated professional with strong multitasking and organization skills in transportation operations. Known for enhancing customer satisfaction and operational efficiency through strategic process improvements and effective team supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Anaheim Regional Transportation
Anaheim, CA
08.2019 - Current
- Supervised daily operations to ensure efficient transit services and customer satisfaction.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Trained and mentored new staff on safety protocols and operational procedures.
- Coordinated scheduling and routing of transportation services to optimize resource utilization.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
Education
High School Diploma -
La Sierra Highschool
Fullerton, CA05-2004
Skills
- Safety oversight
- Customer relations
- Compliance management
- Scheduling coordination
- Multitasking and organization
- Employee supervision
- Customer service
- Goal setting
- Proficient in Excel
- Trip Shot
- Scalefusion
- HAMS
Certification
- Transit Trainer Certificate, Transportation Safety Institute - September 8-12-2025
Languages
Spanish
Full Professional
Timeline
Operations Supervisor
Anaheim Regional Transportation
08.2019 - Current
High School Diploma -
La Sierra Highschool