DHL Avanos (Life Science sector), Jan. 2020 - April 2020
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Monitored staff performance and provided feedback for improvement.
- Ensure parcel was picked and shipped on time.
- System-RedPrairie
DHL, Nike (Retail Sector), April 2020-November 2020
- Managed Highspeed and Multipack to ensure productivity was being upheld (Assisted in record-breaking 100K pack out).
- Help host tactical meetings to provide support and guidance to colleagues, in order to maintain a collaborative work environment.
- Average Headcount 58
- Monitored associates' gap times (LMS).
DHL, Siemens - November 2020 - Present day.
Weekend Outbound Supervisor-Nov.2020-July 2021
- Ensure parcel was picked and shipped on time.
- Wave allocation and order fixing. (Manhattan)
- Engaged with customer to ensure hot orders were received and KPI was met.
- Perform troubleshooting on the Autostore.
- Managed shipping out Dangerous Good Orders
- Performed inventory cycle counts
- Ensure payroll was accurate (Kronos).
- Monitored associates' picking productivity.
Reverse Logistics Supervisor, July 21 - Present Day.
- Ensure mitigations and CSS tickets are addressed every month.
- Perform 3 BBS, 3 Hazards, and 3 Near Miss weekly.
- Ensure 30, 60, 90, and annual reviews are completed in a timely manner.
- Help implement Dock Control system to ensure product loss is at a minimum.
- Perform ASTs (active supervision tours ) daily
- Monitored the quality of sorting Good material, Defect material, Direct sales (831), Local Scrap, Customer Complaints, DOA, and Central scrap.
- Managed the quality and productivity of inspection.
- Managed the quality and productivity of T1 (SAP). KPI 730 units are processed .
- Managed the quality and productivity of T2 (Manhattan).Inbounding product into the DHLs inventory
- Managed the quality and productivity of Clearing Taskers
- Monitored Customer Complaints
- Managed the quality of Repack and Good/Defect Putaway
- Managed the quality and productivity of T4 Shipping
- Ensure the Manifest was in compliance with shipping KPI .Shipped over $900 Million in Inventory in 2022
- Hosted daily calls with the customer to ensure KPI compliance.
- Managed Non-Conforming Inventory KPI 175 Below.
- Monitored the bulk floor to ensure rotation of the work. Redesigned the floor layout and helped develop a cone system to maximize processing.
- Assisted with recruitment activities such as open house events or interview processes for prospective students.
DHL, Siemens, Security Champion
Performed daily inspections of the campus.
Monitored the key log.
Schedule fire alarm and security inspection once a quarter.
Audited key log to ensure compliance.