Charles Wise
Norfolk,VA
Summary
Dynamic Operations Supervisor with a proven track record at FedEx Ground, excelling in performance monitoring and team training. Adept at task delegation and compliance management, I successfully led a team of 12, enhancing operational efficiency and safety oversight. Committed to achieving excellence in warehouse operations and staff development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Fed Ex Ground
02.2024 - Current
Managed up to 12 package handlers daily. Responsible for running various reports. Responsible for meeting numerous station and company meteics.
Quality Assurance Specialist
FedEx
10.2019 - 02.2024
Responsible for repairing or documenting/disposing of damaged packages. Researching addresses and routing them to the correct driver's route. Processing various reports.
Security Officer
Top Guard Security Services
08.2009 - 05.2019
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter and detect unauthorized activities.
- Responded promptly to incidents, ensuring swift resolution and reporting.
- Assisted in training new security personnel on protocols and procedures.
Education
Associate of Science - Criminal Justice
Tidewater Community College
Norfolk, VA12.2012
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Warehouse operations
- Compliance management
- Performance monitoring capabilities
- Performance monitoring and analysis
Certification
First Aid and CPR certified
Company nugget certified with pulling mobile carts.
Timeline
Operations Supervisor
Fed Ex Ground
02.2024 - Current
Quality Assurance Specialist
FedEx
10.2019 - 02.2024
Security Officer
Top Guard Security Services
08.2009 - 05.2019
Associate of Science - Criminal Justice
Tidewater Community College
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