Hunter Barber
Athens,GA
Summary
Results-driven Operations Supervisor with experience at FedEx Ground overseeing high-volume package handling operations in a fast-paced logistics environment. Proven ability to lead teams, enforce safety and compliance standards, and optimize workflow to meet productivity and service goals. Skilled in employee training, performance monitoring, and real-time problem solving to ensure efficient, on-time operations. Recognized for strong leadership, clear communication, and commitment to operational excellence.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
FedEx:Ground
Braselton, Georgia
09.2023 - Current
- Led package handlers by assigning tasks and monitoring productivity.
- Coordinated staff schedules to meet operational needs and maximize productivity.
- Made real-time adjustments to meet volume and service goals effectively.
- Supervised daily operations to ensure efficient package handling and processing.
- Trained new employees on safety protocols and operational procedures.
- Implemented safety measures to promote a secure working environment for all staff.
- Monitored workflow to identify areas for process improvement and efficiency gains.
- Collaborated with management to address operational challenges and streamline processes.
- Assisted in performance evaluations to support team development and accountability.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Prepared reports on operational performance metrics and presented them to management team.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Package Handler Trainer
FedEx:Ground
Braselton, Georgia
03.2022 - 09.2023
- Trained new package handlers on safety protocols and operational procedures.
- Demonstrated proper use of material handling equipment to team members.
- Assisted in onboarding processes by providing hands-on training sessions.
- Conducted regular training sessions to reinforce best practices in package handling.
- Monitored compliance with safety standards during daily operations.
- Collaborated with management to improve training materials and techniques.
- Provided feedback to team members on performance and skill development.
- Supported workflow efficiency through effective communication and teamwork.
- Identified skill gaps among existing staff members through observation and assessment activities.
- Assisted in loading delivery trucks with prepared packages.
- Logged packaging activities and filed reports in company databases.
- Ensured compliance with company policies regarding safety standards when handling packages in the warehouse environment.
- Resolved disputes between employees related to job duties or responsibilities according to established guidelines.
- Tracked progress of each trainee throughout the course by conducting periodic evaluations.
- Provided ongoing support after completion of training courses in order to ensure successful transition into daily operations.
- Participated in meetings with other trainers to discuss best practices for delivering effective training courses.
- Developed comprehensive lesson plans using a variety of teaching methods such as lectures, role playing, simulations, demonstrations.
- Prepared reports on trainee performance for management review.
- Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
Education
High School Diploma -
East Jackson High School
Commerce, GA05-2021
Skills
- Workforce scheduling and labor planning
- Safety compliance
- Dock operations and package flow
- Conflict resolution
- Effective communication
- Team leadership
- Time management
- Logistics coordination
- Decision making
- Warehouse operations
- Performance monitoring
- Employee engagement
- Productivity management
- Safety oversight
- Delegation
- Employee development
- Human resources
- Logistics management
- Data analysis
- Scheduling coordination
- Operations management
- Administration and operations
- Schedule management
- Relationship building
- Multitasking capacity
- Resource allocation
- Team training
- Safety management
- Policy enforcement
- Environmental awareness
- Package sorting
- Yard management
- Hazardous materials handling
- Shipment unloading
- Trailer transport
- Analytical skills
- Problem-solving abilities
- Switching coordination
- Decision-making
- Excellent communication
- Radio operation
- Crew member communication
- Loading/Unloading Procedure
- Basic first aid
Timeline
Operations Supervisor
FedEx:Ground
09.2023 - Current
Package Handler Trainer
FedEx:Ground
03.2022 - 09.2023
High School Diploma -
East Jackson High School