Evan Brown
Visalia,ca
Summary
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks
10.2019 - 09.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Gym Associate
X-Factor Fitness
06.2020 - 06.2022
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns..
- Enforced rules and held customers accountable for not following gym regulations.
- Contributed to the gym''s overall success by consistently meeting or exceeding personal performance targets in areas such as membership sales, customer satisfaction, and facility maintenance.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
Education
High School Diploma -
El Diamante
Visalia, CA06-2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Friendly and positive
Timeline
Gym Associate
X-Factor Fitness
06.2020 - 06.2022
Store Manager
Starbucks
10.2019 - 09.2025
High School Diploma -
El Diamante
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