Alphonso Young
Washington,DC
Summary
Throughout my working career I've gained multiple skills which include the following Customer Service, Driving Company vehicles, Warehouse Labor and packaging, Cleaning Services for residential Properties & Personal businesses. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
Relay Delivery Company
Washington, District Of Columbia
11.2020 - 01.2025
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Transported and safely delivered items to prevent damage or loss.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Porter
Epic Consolidation
Washington, DC
01.2022 - 12.2024
- Sanitized frequented areas and equipment using approved supplies.
- Assisted in setting up displays for special events or promotions.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Service Supervisor
McCombs Cleaning Services
Mitchellville, Maryland
06.2019 - 08.2021
- Created detailed reports outlining operational metrics such as sales figures, labor costs.
- Delivered exceptional customer service and handled inquiries and complaints.
- Participated in various learning and educational opportunities to update and maintain job knowledge.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Driver/ Concrete Polisher
Advantage Flooring | PPS Flooring INC
Arundel County, Maryland
08.2015 - 07.2018
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Maintained delivery schedules without compromising safety.
- Managed time effectively to meet tight delivery deadlines.
- Drove trucks to and from job sites to deliver supplies.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Adapted to changing routes or schedules as required by the employer.
Education
Diploma -
Eastern Senior High
Washington, District Of Columbia06.2009
Skills
- Package scanning
- Commercial driving
- Delivery logging
- Adaptability and flexibility
- Exceptional written and verbal communication skills
- Route optimization
- Order picking and processing
- Physical stamina
Certification
- First Aid/CPR, 05/01/21
- Caregiver, 12/01/10
Timeline
Porter
Epic Consolidation
01.2022 - 12.2024
Delivery Driver
Relay Delivery Company
11.2020 - 01.2025
Service Supervisor
McCombs Cleaning Services
06.2019 - 08.2021
Driver/ Concrete Polisher
Advantage Flooring | PPS Flooring INC
08.2015 - 07.2018
Diploma -
Eastern Senior High
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