Alphonsine Wilondja
Tempe,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Desk Aid Assistance
Academic Support Network
08.2023 - Current
- Guaranteed administrative support, ensuring smooth online and in-person operations of tutoring center
- Sustain accurate knowledge of campus resources, assisting students with relevant information
- Uphold security protocols, contributing to a safe and efficient student environment
- Strengthening adaptability skills by quickly familiarizing with new procedures and adjusting workflows accordingly
- Improved communication skills over four semesters, becoming more comfortable expressing ideas and assisting students effectively
- Developed problem-solving abilities by engaging with students, addressing their concerns, and fostering a supportive environment
- Maintained a dependable and approachable presence as a Desk Aid, ensuring students feel supported and valued
- Demonstrated strong digital literacy skills by conducting effective online searches, directing students to relevant resources, and utilizing technology for communication and collaboration
Crew Member
McDonald's
05.2023 - 08.2023
- Delivered customer service while managing high volumes of orders
- Maintained a clean, organized work environment, contributing to smooth daily operations
- Trained new employees on operational procedures, enhancing team performance
Packer
Georgia Pacific
05.2022 - 08.2022
- Managed inventory to make sure it was delivered on time
- Acquired in optimizing packing workflows, leading to a 10% improvement in efficiency
- Conducted regular deep cleaning tasks to maintain safety and organization in the workspace
Education
Bachelor of Science - Supply Chain Management
W. P. Carey School of Business, Arizona State University
Tempe, AZ05-2026
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2026
Skills
- Microsoft Excel: Data analysis, VLOOKUP, Pivot tables, word, PowerPoint
- SQL: Data management and querying
- Teamwork and collaboration
- Customer service
- Problem-solving
- Effective time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
Affiliations
- Vice President, DISC, (Department of Information Systems), Arizona State University
- Host guest speakers from various companies to provide industry insight
- Executed mentorship sessions to support students' development and foster learning in information systems
- Directed diverse projects analyzing the impact of AI and developing data-driven insights using Tableau and SQL
- Women in Supply Chain, Active Member, Arizona State University
- Volunteered at various food banks to gain a more comprehensive understanding of how logistics
- Directed mentorship sessions and led resume workshops to facilitate professional development and career readiness among members
- Organized and executed resume workshops to support professional development among members.
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Desk Aid Assistance
Academic Support Network
08.2023 - Current
Crew Member
McDonald's
05.2023 - 08.2023
Packer
Georgia Pacific
05.2022 - 08.2022
Bachelor of Science - Supply Chain Management
W. P. Carey School of Business, Arizona State University
Bachelor of Arts - Business Administration
Arizona State University
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