Alriana Snead
Charlotte,NC
Summary
Healthcare professional prepared for Clinical Practice Coordinator role with deep understanding of clinical operations and patient management. Known for fostering collaborative environments and driving results through effective team coordination. Ensures high standards and adaptability to evolving needs, with focus on patient care and administrative efficiency.
Overview
15
15
years of professional experience
Work History
Clinical Practice Coordinator
One Medical Seniors (Iora Primary Care)
08.2021 - Current
- Communicate with patients and family members to assist with information, provide literature and direct community resources
- Communicate with healthcare team members to plan, implement, and enhance treatment strategies
- Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Manage office operations and maximize performance by monitoring daily activities and mentoring team members
- Deliver feedback to decision-makers regarding employee performance and training needs
- Maintained compliance with relevant regulations by conducting regular audits of patient records and staff training materials.
- Implemented and oversaw quality assurance processes and systems in collaboration with manager.
- Planned and oversaw work assignments and schedules for clinical support areas to meet daily operational needs.
- Spearheaded initiatives to increase provider productivity through the implementation of time-saving technologies and workflow optimization strategies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Health Coach
One Medical Seniors (Iora Primary Care)
09.2019 - 08.2021
- Partner with members to assess medical and physical conditions while planning diet programs
- Reduce hospitalizations by managing a caseload of 80 patients
- Support, encourage and educate members in healthy eating habits and lifestyles, which reduce sicknesses by 10%
- Counsel clients on health issues over the telephone, through email, and in-person and producing educational handouts to ensure client’s comprehension of information
- Prepare fitness routines that include cardio, yoga, and light weightlifting
- Monitor the weight, blood pressure, and heartbeat rates of clients and suggesting appropriate tests
- Plan and conduct community wellness program with the help of staff members
Bartender
Sports One Bar and Grill
08.2014 - 01.2022
- Take 100+ beverage orders from servers or directly from guests nightly
- Develop a process to record and manage bar stock and supplies
- Collect payments for beverages and food while creating a positive environment for guests
- Trained 10+ bartenders on the organization’s policies and procedures
Certified Nursing Assistant
Carrington Place
08.2016 - 09.2019
- Complied with HIPAA standards in all patient documentation and interactions
- Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags, and bathing
- Managed over $100,000 in supplies and restocked inventory to ensure optimal availability to residents
- Supervised residents with diminished capacity and monitor safety hazards
Certified Nursing Assistant
Plantation Estates
04.2013 - 01.2017
- Cared for individuals with dementia, Alzheimer's disease, and physical disability with a patient load of 10
- Assisted patients in daily activities such as bathing and personal hygiene
- Provided food serves, transportation, and medication for a diverse population of patients
- Took and developed a reporting process to record vital signs such as temperature, blood pressure, and blood sugar
Certified Nursing Assistant
Aldersgate
01.2010 - 07.2013
- Provided patient care and safety
- Displayed strong clinical skills in assessing vital signs and glucose checks
- Assisted residents with daily living activities, including helping with meals, transporting, using assistive devices, dressing, bathing, and grooming
Education
Certified Health/Life Coach -
Health Coach Institute
10.2022
Master’s - Human Services
Regent University
05.2021
B.A. - Sociology, Women’s Gender Studies
University of North Carolina at Charlotte
05.2018
Associates of Arts -
Central Piedmont Community College
05.2016
Skills
- Sociology of Health & Illness
- Cultural Awareness
- Case Plans
- Relationship Building
- Client Relations
- Customer Service
- Electronic Health Records
- Project & Operations Management
- Conflict Resolution
- Clinical assessment
- HIPAA
- Care coordination
- Quality improvement
- Clinical workflow management
- Clinical leadership
- Patient services management
Summary
Manage projects aligning business goals with solutions to drive process improvements and competitive advantages., Highly endorsed professional who has the unique ability to communicate solutions that produce results to exceed objectives., Leverage education and experience to discover unmet needs and develop features that result in high levels of client satisfaction.
Timeline
Clinical Practice Coordinator
One Medical Seniors (Iora Primary Care)
08.2021 - Current
Health Coach
One Medical Seniors (Iora Primary Care)
09.2019 - 08.2021
Certified Nursing Assistant
Carrington Place
08.2016 - 09.2019
Bartender
Sports One Bar and Grill
08.2014 - 01.2022
Certified Nursing Assistant
Plantation Estates
04.2013 - 01.2017
Certified Nursing Assistant
Aldersgate
01.2010 - 07.2013
Master’s - Human Services
Regent University
B.A. - Sociology, Women’s Gender Studies
University of North Carolina at Charlotte
Associates of Arts -
Central Piedmont Community College
Certified Health/Life Coach -
Health Coach Institute
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