ALSEAN GRIGGS
Atlanta
Summary
Detail-oriented professional with experience in network troubleshooting and data analysis. Skilled in maintaining accurate financial records and supporting operational efficiency, ready to enhance productivity in a dynamic environment. Results-driven professional with expertise in technical documentation and network troubleshooting. Proven ability to assist end-users and support network maintenance. Focused on delivering high-quality service and maintaining organized records to drive operational success.
Overview
11
11
years of professional experience
Work History
Packer/Mover
Bulldog Movers
Atlanta
03.2026 - Current
- Assisted in troubleshooting hardware and software issues for end-users.
- Supported network maintenance and monitoring tasks to ensure connectivity.
- Packaged household items securely for safe transportation.
- Collaborated with team members to streamline packing processes.
- Maintained cleanliness and order of the packing area daily.
- Loaded packed boxes onto trucks following safety protocols.
- Wrapped items carefully using suitable packing materials to ensure their safety during transit.
- Assembled customer orders from stock and packed items in boxes.
SALES ASSOCIATE
FAMILY GIFT BASKET BUSINESS
Atlanta
01.2015 - Current
- Assisted customers in selecting personalized gift baskets for various occasions.
- Managed inventory by organizing and restocking products efficiently.
- Maintained organized records of sales, pricing, financial data, and inventory using Excel.
- Packed products according to company guidelines and quality standards.
CREW MEMBER
KRYSTAL
Atlanta
12.2018 - 05.2021
- Processed cash register transactions with accuracy, enhancing customer satisfaction and trust.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Collaborated with team members to ensure smooth operations during peak hours.
- Monitored inventory levels and informed management of shortages to maintain consistent supply availability.
- Ensured cleanliness of dining area and kitchen, contributing to a welcoming environment for customers.
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
Kennesaw State University
1100 South Marietta Parkway05-2027
ASSOCIATE OF SCIENCE - CYBER SECURITY
Gwinnett Technical College
5150 sugarloaf Pkwy05-2020
Skills
- Data analysis
- Microsoft Excel
- Information Systems
- Technical documentation
- Client support
- Financial records analysis
- Effective communication
- Team collaboration
- Network troubleshooting
- Pivot Tables
- VLOOKUP / XLOOKUP
- SQL / MySQL
- Python
- Java
- Power BI
- Reporting & Analytics
- Data Visualization
- Statistical Analysis
- Customer service
- Problem solving
- Time management
- Inventory management
- Packing equipment
- Warehouse safety
Timeline
Packer/Mover
Bulldog Movers
03.2026 - Current
CREW MEMBER
KRYSTAL
12.2018 - 05.2021
SALES ASSOCIATE
FAMILY GIFT BASKET BUSINESS
01.2015 - Current
BACHELOR OF SCIENCE - COMPUTER SCIENCE
Kennesaw State University
ASSOCIATE OF SCIENCE - CYBER SECURITY
Gwinnett Technical College