Alsha Campbell
Montego Bay ,St. James
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
2
2
years of professional experience
Work History
Lifeguard
Wilderness At The Smokies
Sevierville, Tennessee
2024.05 - Current
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Performed regular cleaning and maintenance of pool equipment.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Provided assistance to swimmers of varying skill levels.
- Responded quickly to medical emergencies in the pool area.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
Park Attendant
Wilderness at the Smokies
Sevierville, TN
2024.05 - 2024.05
- Attended staff meetings to discuss operational procedures and updates.
- Provided first aid assistance in emergency situations.
- Greeted visitors and provided information about park activities.
- Cleaned restrooms and replenished supplies as needed.
- Maintained cleanliness of public areas by emptying trash cans and picking up litter.
- Communicated effectively with co-workers in order to coordinate daily tasks efficiently.
- Cleaned and maintained public areas, removed snow and collected trash and litter.
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Clerical Assistant
Tropical Tours
Montego Bay , Jamaica
2023.04 - 2023.06
- Maintained office supplies inventory, ordered new materials as needed.
- Processed incoming mail and distributed to appropriate personnel.
- Greeted visitors in a professional manner upon their arrival at the office.
- Assisted with scheduling meetings, conferences, interviews, and other events.
- Proofread documents for accuracy prior to distribution or printing.
- Processed purchase orders and maintained records of invoices received.
- Typed letters, memos, emails, reports using Microsoft Office Suite products.
- Organized and filed documents, both physically and electronically.
- Managed a database of client information and inputted data accurately into system.
- Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
- Provided administrative support for multiple departments within the organization.
Assistant Chef
University of Technology, Jamaica
Kingston, , Jamaica
2022.06 - 2022.07
- Supervised team members during meal service to ensure accuracy of orders.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Resolved customer complaints regarding food quality or service issues.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Adjusted seasonings of dishes according to customers' tastes.
- Checked quality of raw materials before use.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Kept up to date with current culinary trends, as well as health and safety regulations.
Education
BSc in Food Service Management - Culinary Arts
University of Technology
Kingston, Jamaica 2026-11
Associate of Arts -
Mount Alvernia Sixth Form
Montego Bay, Jamaica2022-07
High School Diploma -
Westwood High School
Trelawny,Jamaica2021-07
Skills
- Team Collaboration
- First Aid
- Meal Preparation
- Equipment Maintenance
- Dish preparation
- Complex Problem-Solving
- Kitchen Management
- Sanitation Practices
- Food Running
- Opening and closing duties
- Table Bussing
- Ordering Procedures
- Menu knowledge
References
- Kirk Taylor, 876-332-7417
- Thamani R. Smith, 876-322-4512
Hobbies and Interests
- Cooking
- Reading
- Table Tennis
- Track & Field
Timeline
Lifeguard
Wilderness At The Smokies
2024.05 - Current
Park Attendant
Wilderness at the Smokies
2024.05 - 2024.05
Clerical Assistant
Tropical Tours
2023.04 - 2023.06
Assistant Chef
University of Technology, Jamaica
2022.06 - 2022.07
BSc in Food Service Management - Culinary Arts
University of Technology
Associate of Arts -
Mount Alvernia Sixth Form
High School Diploma -
Westwood High School