Alyssa Pena
Houston
Summary
A highly motivated Psychology student with a 3.42 GPA who also maintained a manager position full-time. A dedicated worker with time management, communication, and leadership skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Miss A
08.2023 - 01.2025
- Opened and closed, which consisted of making bank deposits, getting lists made for associates' duties, and doing daily inventory checks.
- Handled customer transactions while also maintaining my projects.
- Assisted customers with their issues, returns, and refunds. As well as with their questions regarding products.
- Organized, cleaned, and maintained the inventory room.
- Received two promotions whilst being there.
Sales Associate
Krystallia Crystals
01.2022 - 05.2023
- Opened and closed the store alone, which consisted of mopping, setting up outside fixtures, and counting the register.
- Rearranged store visuals weekly to maintain customer interest.
- Bargained with customers on expensive pieces and received a commission.
- Worked on a flexible schedule and maintained a perfect attendance.
Sales Associate
Marsalls
07.2020 - 12.2021
- Organized racks and shelves to upkeep store visuals.
- Worked as a cashier, handling customers' returns, and complaints.
- Restocked shelves and organized them by product and use.
- Maintained perfect attendance and no call-outs.
- Helped guide customers with their needs.
Education
Associate of Arts - Psychology
San Jacinto College
13735 Beamer Rd05-2025
Skills
- Manage time very well, thriving in chaotic situations
- Communicate with others well and have leadership
- Able to analyze problems and act quickly
- Able to use strategic planning
- Organization skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Miss A
08.2023 - 01.2025
Sales Associate
Krystallia Crystals
01.2022 - 05.2023
Sales Associate
Marsalls
07.2020 - 12.2021
Associate of Arts - Psychology
San Jacinto College
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