Altagrace LOUIS
MEDICAL ASSISTANT
Miami,FL
Summary
Patient MA dedicated to gaining hands-on knowledge and experience by working under supervision of experienced healthcare professionals. Skillfully interviews patients to note vital details and update patient records. Excellent scientific and medical terminology acumen.
Reliable Medical Support professional with 2 years of experience in healthcare environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
MEDICAL ASSISTANT
LEUNG HEATH MEDICAL CENTER
NORTH MIAMI , FL
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Home Health Aide
BIG DREAM AGENCY
Miami, FL
05.2021 - 08.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Administered medication as directed by physician.
- Provided direct personal care and administrative services to clients.
Administrative Assistant
BRILLANT STAR
Hollywood, FL
07.2017 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Executed record filing system to improve document organization and management.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
Assistant Administrative Manager at banking sector
FONKOZE HAITI
HAITI, CAP-HAITIEN
01.2007 - 04.2016
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Created reports, presentations and other materials for executive staff.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Oversaw daily office operations, ensuring smooth workflow and timely completion of tasks.
- Reduced operational costs with prudent budget management and negotiation of vendor contracts.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained strict confidentiality concerning sensitive information pertaining to company operations or personnel matters.
- Built and managed processes for tracking and monitoring department performance.
- Collaborated with other managers to develop strategic plans for the improvement of departmental functions.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSITY POLYVALENT HAITI
HAITI, CAP-HAITIEN 10.2003 - 09.2007
CERTIFIED - CLINICAL & ADMINISTRATIVE MEDICAL ASSISTANT
ICR EDUCATION
North Miami, FL 11.2021 - 11.2022
Skills
- Assisting with Physical Exams
- Clinical Applications
- Patient Toileting
- Human Anatomy and Physiology
- Vital Sign Monitoring
- Pulse Volume Recording
- First Aid
- General Housekeeping Abilities
- Medical Records Management
- Electronic Medical Record
- Medical Procedures Understanding
- Treatment Room Preparation
- Electrocardiography
- Phlebotomy
- Ambulating and Repositioning Patients
- Stocking Supplies
- Patient Management
- Monitoring Patient Progress
- Medical Terminology
- Needs Assessment
- Using Scales
- Patient-Handling Equipment
- Grooming and Bathing Assistance
Languages
English
Professional Working
French
Native or Bilingual
CREOLE
Native or Bilingual
Additional Information
I am a naturally intelligent, wise, provident, and compassionate individual. My respect towards superiors and colleagues, coupled with my seriousness, dynamism, and sense of responsibility, has earned me appreciation from all my employers. My work is a vital part of my daily life, driven by passion rather than necessity. I am unwavering in my commitment and always ready to contribute beyond expectations. Exceeding requirements is second nature to me. I consistently strive for perfection, putting my heart and soul into everything I do.
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Successfully transitioned facility to use of MDvita
- Collaborated with team in the development of the company
Interests
Patient Care: Passionate about providing high-quality care and support to patients, ensuring their comfort and well-being Medical Knowledge: Keen interest in continuously expanding my medical knowledge and staying updated with the latest healthcare practices Team Collaboration: Enjoy working in a team environment, fostering positive relationships with colleagues to ensure efficient and effective patient care Healthcare Technology: Enthusiastic about utilizing and learning new healthcare technologies to improve patient care and streamline administrative tasks Community Health: Committed to participating in community health initiatives and outreach programs to promote wellness and preventive care
Certification
- CMA - Certified Medical Assistant
Software
MICROSSOFT WORD
EXCELL
ACCESS
POWER POINT
INTERNET
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Healthcare benefitsCareer advancementWork-life balanceTeam Building / Company RetreatsPaid sick leaveTimeline
MEDICAL ASSISTANT
LEUNG HEATH MEDICAL CENTER
01.2023 - Current
CERTIFIED - CLINICAL & ADMINISTRATIVE MEDICAL ASSISTANT
ICR EDUCATION
11.2021 - 11.2022
Home Health Aide
BIG DREAM AGENCY
05.2021 - 08.2023
Administrative Assistant
BRILLANT STAR
07.2017 - 01.2020
Assistant Administrative Manager at banking sector
FONKOZE HAITI
01.2007 - 04.2016
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSITY POLYVALENT HAITI
10.2003 - 09.2007
Similar Profiles
Cameron HaynesCameron Haynes
Material Management Coordinator at UVA Heath Haymarket Medical CenterMaterial Management Coordinator at UVA Heath Haymarket Medical Center
Sherline Saint PreuxSherline Saint Preux
Peer Support Specialist at Broward Heath Medical CenterPeer Support Specialist at Broward Heath Medical Center
Gan Eng Kiat ErchieGan Eng Kiat Erchie
Facility Manager at Leung Kai Fook Medical Co (Pte) LtdFacility Manager at Leung Kai Fook Medical Co (Pte) Ltd