Khaylia Sajous
Miami,FL
Summary
Quality-driven Editor with superior attention to detail and meet stringent deadlines. Superior proficiency in writing guidelines and captions. Diligent professional offering story development, news and special program anchoring expertise. Contacted potential interviewees and arranged interview slots for broadcast programs before conducting interviews. Detail-oriented with great listening and people engagement skills.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Shake Shack
05.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Collaborated with team members to complete orders.
Take-Out Server
Flanigan's Seafood Bar And Grill
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Cleaned and organized kitchen, dining and service areas
- Processed customer payments and balanced cash drawers
- Kept register accurate through correct billing, payment processing, and cash management practices
Education
Associate of Arts - Mass Communication/Journalism
Miami Dade College
Miami, FL05.2024
High School Diploma -
Miami Edison Sr. High School
Miami, FL06.2019
Skills
- Writing Motivation Speaker Listening Proofreading Problem-Solving Abilities
- In-store support Adaptive Team Player Retail Sales Customer Service
- Filming
- Photography
- Customer service
- Serving
- Restaurant experience
- High-Energy and Stamina
- Guest Satisfaction
- Story Pitches
- Writing and Editing
- Creative Writing
- Audience Engagement
- Staff Collaboration
Timeline
Restaurant Team Member
Shake Shack
05.2023 - 12.2023
Take-Out Server
Flanigan's Seafood Bar And Grill
01.2023 - Current
Associate of Arts - Mass Communication/Journalism
Miami Dade College
High School Diploma -
Miami Edison Sr. High School