Kimberly Jarvis
New Philadelphia
Summary
Experienced with comprehensive addiction treatment methodologies, including cognitive-behavioral therapy and motivational interviewing. Utilizes evidence-based practices to support client recovery and prevent relapse. Track record of fostering supportive and therapeutic environment for individuals battling addiction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
McDonald's
Uhrichsville, OH
10.2025 - Current
- Prepared food items according to established recipes and quality standards.
- Assisted with customer orders, ensuring accuracy and timely service.
- Maintained cleanliness of work areas, adhering to safety and sanitation guidelines.
- Operated kitchen equipment efficiently while following operational procedures.
- Handled cash transactions accurately, maintaining balanced registers at shift end.
- Adapted quickly to various roles within the restaurant as needed during shifts.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to meet peak service demands effectively.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Store Manager
Dutch Cupboard
Berlin, OH
02.2023 - 03.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends and drive merchandising decisions.
- Implemented promotional strategies to enhance customer engagement and sales performance.
- Resolved customer inquiries efficiently, enhancing overall satisfaction rates.
- Developed staff schedules, ensuring adequate coverage during peak hours.
- Conducted regular audits of store displays for visual merchandising standards adherence.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Night Manager
SUBWAY®Restaurants
New Philadelphia, OH
02.2020 - 03.2024
- Supervised nightly operations to ensure compliance with food safety standards and company policies.
- Trained and mentored team members on customer service excellence and sandwich preparation techniques.
- Implemented inventory management practices to reduce waste and optimize product availability.
- Conducted regular staff performance evaluations to enhance operational efficiency and team cohesion.
Lead Operator
Kleen Test Products
Strasburg, OH
04.2014 - 05.2023
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on equipment operation and best practices.
- Implemented process improvements, enhancing operational efficiency and reducing downtime.
- Coordinated workflow across departments to optimize resource allocation and output.
Education
Bachelor of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ12-2025
High School Diploma -
Penn Foster Career School
Scranton, PA05-2023
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Verbal and written communication
- Cross-training
- Strong work ethic
- Professional appearance
- Task prioritization
- Relapse prevention
- Dual diagnosis treatment
- Motivational interviewing
- Individual therapy
- Intervention planning
- Self-care practices
- Recovery planning
- Boundary setting
- Substance abuse
- Referral coordination
- Behavioral therapy
- Community resources
- Client advocacy
- Behavioral management
- Treatment Planning
- Trauma-informed care
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Clinical interventions
- Team building
- Self motivation
Certification
- certificate, mental health studies, suicide,violent behavior and substance abuse
Timeline
Restaurant Team Member
McDonald's
10.2025 - Current
Store Manager
Dutch Cupboard
02.2023 - 03.2025
Night Manager
SUBWAY®Restaurants
02.2020 - 03.2024
Lead Operator
Kleen Test Products
04.2014 - 05.2023
Bachelor of Science - Addiction Counseling
Grand Canyon University
High School Diploma -
Penn Foster Career School