Summary
Overview
Work History
Education
Skills
Timeline
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Gertrude Ghislaine Ngo Bayiha

Johnson City,TN

Summary

Dynamic professional with experience at Chipotle, excelling in customer interaction and teamwork. Proven ability to enhance communication as a French Audio/Video Remote Interpreter, utilizing strong vocabulary and cultural sensitivity. Committed to delivering exceptional service and maintaining client confidentiality, ensuring a positive experience for all stakeholders.

Overview

2026
2026
years of professional experience

Work History

Restaurant Team Member

Chipotle
  • Provided exceptional customer service by assisting guests with menu selections and addressing inquiries.
  • Operated point-of-sale system for accurate order processing and payment handling.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

French Audio/ Video Remote Interpreter

Languageline Solutions
02.2024 - 08.2025
  • Performed precise interpretation between different people from different languages and cultures ( English - French) and vice versa.
  • Enhanced communication effectiveness through a deep understanding of cultural nuances.
  • Committed to lifelong learning, resulting in improved interpreting skills and techniques.

Education

Bachelor of Arts - Bilingual Letters ( English/ French)

University of Buea
South West Region- Cameroon
07.2009

Skills

  • Strong teamwork
  • Customer interaction
  • Taking orders
  • Food safety measures
  • Fluent french speaker
  • Grammar proficiency
  • Consecutive interpreting
  • Video remote interpreting
  • Client confidentiality
  • Memory retention
  • Strong vocabulary
  • Cultural sensitivity
  • Clear articulation
  • Note-taking techniques
  • Medical interpreting
  • Interpretation
  • Teamwork and collaboration
  • Problem-solving
  • Reliability
  • Active listening

Timeline

French Audio/ Video Remote Interpreter

Languageline Solutions
02.2024 - 08.2025

Restaurant Team Member

Chipotle

Bachelor of Arts - Bilingual Letters ( English/ French)

University of Buea

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Gertrude Ghislaine Ngo Bayiha