Altagracia Jimenez
Milwaukee,WI
Summary
Detail-oriented professional with a focus on customer satisfaction and cash management. Known for resolving issues efficiently and training team members to uphold service standards, contributing to a positive shopping environment.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Front End Cashier
Walmart
Milwaukee, WI
02.2023 - Current
- Processed customer transactions accurately and efficiently at high-volume checkout lanes.
- Managed cash register operations, balancing cash drawers at shift end.
- Collaborated with team members to maintain a clean and organized checkout area.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, ensuring a positive shopping experience.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
Sales Associate
TJX
New York, New York
11.2021 - 02.2023
- Assisted customers in locating merchandise and provided product information.
- Collaborated with team members to achieve store goals and enhance customer experience.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Stocked shelves and replenished inventory to ensure product availability for shoppers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
Associate of Arts - Business Management
Milwaukee Area Technical College
Milwaukee, WI05-2026
Skills
- Customer service
- Team collaboration
- Cash handling
- Inventory management
- Time management
- Problem resolution
- Strong work ethic
- Reliability and punctuality
- Merchandising
- Returns and exchanges
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
Social Media
Timeline
Front End Cashier
Walmart
02.2023 - Current
Sales Associate
TJX
11.2021 - 02.2023
Associate of Arts - Business Management
Milwaukee Area Technical College