Altenese Samuel
Statham,GA
Summary
Certified Medical Assistant with 10+ years of experience in patient care, clinical procedures, and medical record management. Skilled in EMR/EHR systems (Epic, eClinicalWorks), HIPAA compliance, and telehealth support. Adept at providing virtual patient education, accurate documentation, and collaborating with providers in both in-person and remote environments. Seeking to leverage expertise in remote healthcare support roles.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
Piedmont Healthcare Neurosurgery
05.2023 - Current
- Document 30 plus patient data and provider notes in EMR/EHR for remote physician review.
- Conduct patient intake via phone and digital platforms.
- Provide education and follow-up instructions virtually to support continuity of care.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Supervisor / Certified Medical Assistant
Pulmonary and Sleep Specialist of Northeast Georgia / Winder Internal Medicine
02.2021 - 02.2023
- Supervised and trained a team of medical assistants, including remote onboarding support.
- Coordinated 30 plus referrals and managed patient records in EMR/EHR systems.
- Facilitated patient communication through secure messaging and telehealth support.
Certified Medical Assistant
Atlanta Gastroenterology Associates
08.2016 - 08.2020
- Provided and documented patient pathology results to EMR system
- Managed scheduling and follow-up communications, including remote patient calls.
- Supported providers with HIPAA-compliant digital documentation.
Certified Medical Assistant
St. Mary’s Hospital
10.2014 - 12.2016
- Managed approximately 30 incoming calls, emails and faxes per day from patients.
- Provided test results follow-up to patients remotely.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Ellis Pain Center
03.2011 - 10.2014
- Assisted with patient documentation and reporting for follow-up visits.
- Maintained accurate electronic patient files.
- Assisted providers with in office procedures and examinations
- Triaged 30 plus patients each client
Education
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ12.2020
Associate of Applied Science - Medical Assisting
Kaplan University
Fort Lauderdale, FL02.2011
Skills
- Remote Patient Support Telehealth Assistance HIPAA Compliance
- EMR/EHR Systems: Epic, eClinicalWorks ICD-10
- Virtual Scheduling & Communication Tools
- Documentation Accuracy Diagnostic Testing Patient-Focused Care
- Leadership Team Training Time Management
Timeline
Certified Medical Assistant
Piedmont Healthcare Neurosurgery
05.2023 - Current
Supervisor / Certified Medical Assistant
Pulmonary and Sleep Specialist of Northeast Georgia / Winder Internal Medicine
02.2021 - 02.2023
Certified Medical Assistant
Atlanta Gastroenterology Associates
08.2016 - 08.2020
Certified Medical Assistant
St. Mary’s Hospital
10.2014 - 12.2016
Certified Medical Assistant
Ellis Pain Center
03.2011 - 10.2014
Bachelor of Science - Healthcare Administration
Grand Canyon University
Associate of Applied Science - Medical Assisting
Kaplan University
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